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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 287 reviews since 22/05/2021

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4.7

Based on 3 383 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

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Delivery

826 reviews mention delivery, with 89% positive feedback.

"Quick delivery no problem"

"Quick delivery"

"Always quality goods, fast delivery"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
20 Jul 2023
Verified review
Collected and verified by Verified Reviews
Very satisfied with style and quality
Experience from: 15 Jun 2023
A. A.
20 Jul 2023
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Loved Lacoste since I was a kid. Good quality clothing that’s smart and comfortable. Bit pricey but I guess you pay for quality. Lots of Lacoste in my wardrobe. Lots more will be added too! Highly recommended.
Experience from: 14 Jun 2023
A. A.
20 Jul 2023
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They're so comfy and very well made
Experience from: 14 Jun 2023
A. A.
20 Jul 2023
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Yed
Experience from: 13 Jun 2023
A. A.
20 Jul 2023
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I'm very satisfied with the service at locaste. Easy and quick delivery and easy payment
Experience from: 14 Jun 2023
A. A.
20 Jul 2023
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satisfied with the service
Experience from: 13 Jun 2023
A. A.
20 Jul 2023
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High quality although can be too expensive on occasion
Experience from: 13 Jun 2023
A. A.
20 Jul 2023
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Good quality
Experience from: 14 Jun 2023
A. A.
20 Jul 2023
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Very satisfied
Experience from: 13 Jun 2023
A. A.
20 Jul 2023
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Great service and delivery easy
Experience from: 15 Jun 2023
A. A.
16 Jul 2023
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Very happy
Experience from: 14 Jun 2023
A. A.
16 Jul 2023
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Service and delivery were good, but I'm not happy with the durability of the product, so I wouldn't recommend.
Experience from: 13 Apr 2023
A. A.
13 Jul 2023
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Excellent ordering and delivery
Experience from: 6 Jun 2023
A. A.
13 Jul 2023
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Love the way the seams on the arms are designed / sewed in that they blend it perfectly / seamlessly with the rest of the shirt.
Experience from: 7 Jun 2023
A. A.
13 Jul 2023
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👍👍👍
Experience from: 8 Jun 2023
A. A.
13 Jul 2023
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Excellent services from lacoste
Experience from: 6 Jun 2023
A. A.
13 Jul 2023
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Wasn't happy with delivery paidv5 pound extra and order took 5 days for drlivery
Experience from: 6 Jun 2023
A. A.
13 Jul 2023
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very happy as all ways
Experience from: 8 Jun 2023
A. A.
13 Jul 2023
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Perfect service
Experience from: 9 Jun 2023
A. A.
13 Jul 2023
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Easy to buy online and easy to return at no cost 😌 👌
Experience from: 7 Jun 2023