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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 287 reviews since 22/05/2021

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4.7

Based on 3 383 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

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Delivery

825 reviews mention delivery, with 89% positive feedback.

"Quick delivery no problem"

"Quick delivery"

"Always quality goods, fast delivery"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

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5 ★

A. A.
27 Jul 2023
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Always a first class experience
Experience from: 21 Jun 2023
A. A.
27 Jul 2023
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Garments are always well made and long lasting
Experience from: 21 Jun 2023
A. A.
27 Jul 2023
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always do, and try to buy lacoste as presents for family
Experience from: 21 Jun 2023
A. A.
27 Jul 2023
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Good quality
Experience from: 21 Jun 2023
A. A.
27 Jul 2023
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Superb service from start to finish
Experience from: 21 Jun 2023
A. A.
27 Jul 2023
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Perfect
Experience from: 21 Jun 2023
A. A.
27 Jul 2023
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Always great service and quality
Experience from: 21 Jun 2023
A. A.
27 Jul 2023
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After 30 years of purchasing, there has not been ANY drop in quality, and as they now have sales there is only one choice for me. Superb.
Experience from: 21 Jun 2023
A. A.
27 Jul 2023
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Consistent high quality
Experience from: 21 Jun 2023
A. A.
27 Jul 2023
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Yes I would recommend Lacoste to all my family and friends as all clothing and footwear and accessories etc are ofveca high quality
Experience from: 21 Jun 2023
A. A.
27 Jul 2023
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Outstanding
Experience from: 21 Jun 2023
A. A.
27 Jul 2023
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Happy with the service of Lacoste.
Experience from: 21 Jun 2023
A. A.
27 Jul 2023
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Some stuff very good some not good quality for price .
Experience from: 21 Jun 2023
A. A.
27 Jul 2023
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Good quality as per
Experience from: 21 Jun 2023
A. A.
27 Jul 2023
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Very impressed with the product and the delivery
Experience from: 21 Jun 2023
A. A.
27 Jul 2023
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Perfect
Experience from: 21 Jun 2023
A. A.
27 Jul 2023
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Quality, quality, quality.
Experience from: 21 Jun 2023
A. A.
27 Jul 2023
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I love Lacoste products
Experience from: 20 Jun 2023
A. A.
27 Jul 2023
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Always
Experience from: 21 Jun 2023
A. A.
27 Jul 2023
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Lacoste has been my favourite clothes manufacturer for many years, pure quality.
Experience from: 20 Jun 2023