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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Quick delivery no problem"
"Quick delivery"
"Always quality goods, fast delivery"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
27 Jul 2023
Verified reviewAlways good quality and wash well
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A. A.
27 Jul 2023
Verified reviewPoor customer after care
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A. A.
27 Jul 2023
Verified reviewI also ordered a custom polo shirt which came before the jacket that was a bonus
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A. A.
27 Jul 2023
Verified reviewI have been satisfied with lacoste for 45 years that says it all
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A. A.
27 Jul 2023
Verified reviewEasy to order
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A. A.
27 Jul 2023
Verified reviewDelay in customs but not Lacoste fault
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A. A.
27 Jul 2023
Verified reviewYes
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A. A.
27 Jul 2023
Verified reviewFiancé loves this , got this at a great price in the sale. Washes great make sure to turn inside out 😀
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A. A.
27 Jul 2023
Verified reviewArrived in good time
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A. A.
27 Jul 2023
Verified reviewI am really pleased with my recent purchases.
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A. A.
25 Jul 2023
Verified reviewEverytime, I first purchased lacoste 20 years ago so I can say they are high quality products that last a long time.
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A. A.
22 Jul 2023
Verified reviewI'm very satisfied with Lacoste customer service
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A. A.
22 Jul 2023
Verified reviewYes
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A. A.
22 Jul 2023
Verified reviewVery good
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A. A.
22 Jul 2023
Verified reviewGreat service in store. Didn’t have my size so ordered it for me online.
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A. A.
22 Jul 2023
Verified reviewThe online shopping experience is constantly improving, I just wish it had next day deliveries like some of Lacoste competitors do in the UK
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A. A.
22 Jul 2023
Verified reviewGreat service
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A. A.
21 Jul 2023
Verified reviewThe material was nothing like the old dri fit It clings to u It ruins the shape but the shape wasn’t even a nice fit The colour is a lovely colour but I’ll bet it’s not a good seller for the reasons I’ve said I’ve lots of Lacoste shirts polo t shirts and t shirts cotton and dri fit And this one was awful A shame and I hope it’s not a sign of things to come as I’ve probably over twenty of your tops and always been happy but this time very unhappy with this item
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A. A.
21 Jul 2023
Verified reviewBeautiful clothes. Need everything in a bigger size.
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A. A.
21 Jul 2023
Verified reviewHappy with my purchase and service
Reviews displayed in chronological order
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