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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 287 reviews since 22/05/2021

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4.7

Based on 3 383 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

This summary is AI-Generated

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Delivery

825 reviews mention delivery, with 89% positive feedback.

"Quick delivery no problem"

"Quick delivery"

"Always quality goods, fast delivery"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
27 Jul 2023
Verified review
Collected and verified by Verified Reviews
Always quality products.
Experience from: 23 Jun 2023
A. A.
27 Jul 2023
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Great products
Experience from: 23 Jun 2023
A. A.
27 Jul 2023
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Good communication. Slow delivery. Disappointing product quality compared to the completion.
Experience from: 23 Jun 2023
A. A.
27 Jul 2023
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Hmmmmmm
Experience from: 22 Jun 2023
A. A.
27 Jul 2023
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Perfect service
Experience from: 22 Jun 2023
A. A.
27 Jul 2023
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Professional service and easy to order
Experience from: 22 Jun 2023
A. A.
27 Jul 2023
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Very easy and came really wuick
Experience from: 22 Jun 2023
A. A.
27 Jul 2023
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What can you not like about Lacoste endless classic that’s all you get what you pay for comfort and style
Experience from: 22 Jun 2023
A. A.
27 Jul 2023
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Great product
Experience from: 22 Jun 2023
A. A.
27 Jul 2023
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Well made high quality products . Excellent materials and great designs .
Experience from: 22 Jun 2023
A. A.
27 Jul 2023
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Yes I would recommend Lacoste because of the quality and brand.
Experience from: 23 Jun 2023
A. A.
27 Jul 2023
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service great
Experience from: 22 Jun 2023
A. A.
27 Jul 2023
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Lacoste is comfy, stylish and world renowned!
Experience from: 22 Jun 2023
A. A.
27 Jul 2023
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Quality brand.
Experience from: 21 Jun 2023
A. A.
27 Jul 2023
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Anytime
Experience from: 22 Jun 2023
A. A.
27 Jul 2023
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Cheap Chinese rubbish - embarrassment to Lacoste! I will never touch Lacoste again. I thought that, for the price, I was buying a premium product, I wasn't!!
Experience from: 22 Jun 2023
A. A.
27 Jul 2023
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Would recommend Offical Lacoste site to anyone, good ordering, easy, postage reasonable fast. But the site is abit slow.
Experience from: 22 Jun 2023
A. A.
27 Jul 2023
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Excellent service
Experience from: 22 Jun 2023
A. A.
27 Jul 2023
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Very good indeed, sent some items back , { my mistake} money went back into my account no hassle
Experience from: 21 Jun 2023
A. A.
27 Jul 2023
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I am very pleased with my trainers. 2nd pair ive bought. Delighted with the first pair also
Experience from: 21 Jun 2023