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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 287 reviews since 22/05/2021

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4.7

Based on 3 383 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

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Delivery

825 reviews mention delivery, with 89% positive feedback.

"Quick delivery no problem"

"Quick delivery"

"Always quality goods, fast delivery"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

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5 ★

A. A.
3 Aug 2023
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Collected and verified by Verified Reviews
Lacoste although quite expensive their shirts are good quality, wash well and good service
Experience from: 30 Jun 2023
A. A.
3 Aug 2023
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very happy
Experience from: 30 Jun 2023
A. A.
3 Aug 2023
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great quality
Experience from: 30 Jun 2023
A. A.
3 Aug 2023
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Great
Experience from: 30 Jun 2023
A. A.
3 Aug 2023
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Absolutely excellent service
Experience from: 30 Jun 2023
A. A.
3 Aug 2023
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Good service, lovely products
Experience from: 30 Jun 2023
A. A.
3 Aug 2023
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Prompt delivery!
Experience from: 30 Jun 2023
A. A.
3 Aug 2023
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Superb quality
Experience from: 30 Jun 2023
A. A.
3 Aug 2023
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Excellent
Experience from: 30 Jun 2023
A. A.
3 Aug 2023
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Yes satisfied with the service definitely
Experience from: 30 Jun 2023
A. A.
3 Aug 2023
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Always efficient.
Experience from: 30 Jun 2023
A. A.
3 Aug 2023
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Always satisfied
Experience from: 30 Jun 2023
A. A.
3 Aug 2023
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This is one of the best products out of the 12 i have bought from lacoste, they need to hire me as an ambassador though because i always tell everyone about them
Experience from: 1 Jul 2023
A. A.
3 Aug 2023
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Very satisfied
Experience from: 30 Jun 2023
A. A.
3 Aug 2023
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Amazing service and delivery, Lacoste is one of my favourite brands. Would always recommend.
Experience from: 29 Jun 2023
A. A.
3 Aug 2023
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Logistics are slower than other brands delivering to the UK but worth the wait
Experience from: 1 Jul 2023
A. A.
3 Aug 2023
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Quick delivery, excellent service
Experience from: 1 Jul 2023
A. A.
3 Aug 2023
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Lacoste leather trainers such as the Women's Carnaby leather trainers are very comfortable and true to size. I bought 3 pairs. They are made with the premium Nappa leather in Vietnam. Lacoste has high quality products.
Experience from: 29 Jun 2023
A. A.
3 Aug 2023
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Great product and efficient service
Experience from: 29 Jun 2023
A. A.
3 Aug 2023
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Very good quality
Experience from: 29 Jun 2023