Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"I was really satisfied with the price, the delivery time and the condition to which the box and contents were presented. Excellent service."
"Fast delivery and communication"
"Excellent service. Fast delivery and easy returns"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
24 Mar 2024
Verified reviewEasy to navigate website and fast delivery, will shop at Lacoste again.
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A. A.
24 Mar 2024
Verified reviewEasy to order and prompt despatch and delivery.
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A. A.
24 Mar 2024
Verified reviewQuality clothing
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A. A.
24 Mar 2024
Verified reviewAssured quality
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A. A.
24 Mar 2024
Verified reviewItems took a while to dispatch, and no update until i called.. but spoke with a very helpful lady, then recieved in a few days after that. Brilliant customer service (once I chased)
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A. A.
24 Mar 2024
Verified reviewI'm very satisfied with the service from lacoste
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A. A.
24 Mar 2024
Verified reviewMy son age 9 loves Lacoste tennis clothes
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A. A.
24 Mar 2024
Verified reviewStylish clothes with and respected brand
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A. A.
24 Mar 2024
Verified reviewLove the delivery service, but if you need to return please be aware no return label is included, which I personally think it should be. So returns have to be done online, and you probably will have to return by printing a label out, which is not any good if you are not able to.
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A. A.
24 Mar 2024
Verified reviewGood quality, caters for a mixed audience
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A. A.
22 Mar 2024
Verified reviewUser friendly and easy to navigate the online website. Fast secure delivery.
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A. A.
22 Mar 2024
Verified reviewI am pleased with the service received.
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A. A.
22 Mar 2024
Verified reviewI love Lacoste. My favourite clothing brand.
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A. A.
22 Mar 2024
Verified reviewI have been a customer of Lacoste for a while, dont always buy every week/month, but joined the membership scheme and the treats given upon joining and birthday I still have. Hip and trendy, yet classic brand even for the mature client - my 84 year old Dad wears Lacoste! Recommend this designer.
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A. A.
22 Mar 2024
Verified reviewPerfect so far.
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A. A.
22 Mar 2024
Verified reviewGood and user friendly website. Order arrived on time.
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A. A.
22 Mar 2024
Verified reviewVery happy
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A. A.
22 Mar 2024
Verified reviewGreat quality garments.
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A. A.
22 Mar 2024
Verified reviewAlready have done
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A. A.
22 Mar 2024
Verified reviewGreat service but not happy with delivery charges
Reviews displayed in chronological order