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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"I was really satisfied with the price, the delivery time and the condition to which the box and contents were presented. Excellent service."
"Fast delivery and communication"
"Excellent service. Fast delivery and easy returns"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
22 Mar 2024
Verified reviewAlways great quality
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A. A.
22 Mar 2024
Verified reviewThe customer service is superb also. The neat packaging and inserts of forms should I wish to return them.
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A. A.
22 Mar 2024
Verified reviewI’ve been a Lacoste customer for many years and have hardly ever been disappointed with my purchases. Quality is remembered long after the price is forgotten.
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A. A.
22 Mar 2024
Verified reviewJust find the style and quality excellent
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A. A.
22 Mar 2024
Verified reviewVery satisfied with Lacoste service
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A. A.
22 Mar 2024
Verified reviewVery pleased with
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A. A.
22 Mar 2024
Verified reviewVery nice
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A. A.
22 Mar 2024
Verified reviewGreat service very efficient
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A. A.
22 Mar 2024
Verified reviewMarvellous quality and lovely design
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A. A.
22 Mar 2024
Verified reviewEverything I purchase from Lacoste is quality and value for money
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A. A.
22 Mar 2024
Verified reviewGood quality, washes really well and never looks tiered
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A. A.
22 Mar 2024
Verified reviewYes service & products are 👍
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A. A.
22 Mar 2024
Verified reviewCannot fault you!
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A. A.
22 Mar 2024
Verified reviewGreat quality clothing and fast delivery. Another bonus is discount prices. Very happy with purchase.
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A. A.
16 Mar 2024
Verified reviewI’m very satisfied
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A. A.
16 Mar 2024
Verified reviewNot great at all
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A. A.
16 Mar 2024
Verified reviewdelivery is 1st class
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A. A.
16 Mar 2024
Verified reviewVery efficient service , delivery was ahead of the original date given.
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A. A.
16 Mar 2024
Verified reviewLove Lacoste - only wear one brand
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A. A.
16 Mar 2024
Verified reviewA good service
Reviews displayed in chronological order
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