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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"I was really satisfied with the price, the delivery time and the condition to which the box and contents were presented. Excellent service."
"Fast delivery and communication"
"Excellent service. Fast delivery and easy returns"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
23 Apr 2024
Verified reviewI’ve been wearing them for over a month now, the designer is cool and the colours are pretty but after few hours my feet are on fire! Very uncomfortable! I was trying to return them but unfortunately don’t have the original packaging To be honest for company like Lacoste i will expect a little bit more Very disappointed with this product design is not everything its about comfort of your feet Definitely will not recommend this product to anyone
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A. A.
23 Apr 2024
Verified reviewVery luxurious brand
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A. A.
6 Apr 2024
Verified reviewReturns procedure too fiddly
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A. A.
6 Apr 2024
Verified reviewI have been wearing lacoste for 40 years & the quality has never changed.
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A. A.
6 Apr 2024
Verified reviewYes have been buying La Coste products since the 1980’s my favourite brand
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A. A.
6 Apr 2024
Verified reviewGood products delivered as informed
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A. A.
6 Apr 2024
Verified reviewExcellent service
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A. A.
6 Apr 2024
Verified reviewExcellent
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A. A.
5 Apr 2024
Verified reviewI thank Lacoste for the service you provide, it is wonderful
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A. A.
5 Apr 2024
Verified reviewXxx
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A. A.
5 Apr 2024
Verified reviewWell made, good looking and all round quality
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A. A.
5 Apr 2024
Verified reviewFantastic clothing
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A. A.
4 Apr 2024
Verified reviewLacoste is a valued brand and the clothes last for long as one would expect from the brand. Additionally the customer care is helpful and professional, should one have any post purchase questions.
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A. A.
4 Apr 2024
Verified reviewVery satisfied
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A. A.
4 Apr 2024
Verified reviewVery good service and fast delivery.
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A. A.
4 Apr 2024
Verified reviewYes and always have done
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A. A.
4 Apr 2024
Verified reviewYes!
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A. A.
2 Apr 2024
Verified reviewFast delivery with great packaging. Great range of signature style online and good selection between sale and full price items also.
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A. A.
1 Apr 2024
Verified reviewIt’s sound
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A. A.
1 Apr 2024
Verified reviewDPD never delivered the shirts
Reviews displayed in chronological order
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