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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"I was really satisfied with the price, the delivery time and the condition to which the box and contents were presented. Excellent service."
"Fast delivery and communication"
"Excellent service. Fast delivery and easy returns"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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R. P.
17 May 2025
Verified reviewEverything thing was good until I received the item . Really poor quality for the prices you charge . Material is so thin and lightweight that it can’t of cost you more than £2 or £3 to make . Disgusting mark up and zero value for money. Needed something to wear on that day or u definitely would of returned the item
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D. B.
17 May 2025
Verified reviewCustomer service is very very good indeed.
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G. A.
17 May 2025
Verified reviewVery satisfied
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A. S.
17 May 2025
Verified reviewEasy process and very quick delivery
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B. M.
17 May 2025
Verified reviewLove it !!!
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I. H.
15 May 2025
Verified reviewService is perfect, items are perfect. Exactly what you expect from Lacoste
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M. G.
15 May 2025
Verified reviewPerfect comfortable look smart
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C. H.
15 May 2025
Verified reviewMy order was delivered in 2 days customer service is great
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M. G.
14 May 2025
Verified reviewYes very good to deal with
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T. M.
14 May 2025
Verified reviewGreat service as always
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N. M.
14 May 2025
Verified reviewDefo'
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A. C.
14 May 2025
Verified reviewI’m very satisfied with the great and fast service offered by Lacoste
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D. N.
14 May 2025
Verified reviewno because the polos shrunk in the wash
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S. R.
14 May 2025
Verified reviewGood service and quality product
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A. M.
14 May 2025
Verified reviewLacoste is my go to brand
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M. W.
14 May 2025
Verified reviewSpot on good service
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D. L.
14 May 2025
Verified reviewVery good
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S. W.
14 May 2025
Verified reviewExcellent service and speedy DPD delivery
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C. H.
13 May 2025
Verified reviewExcellent products and customer service. Packaging is very concise and quality items delivered each time if not bought from a store. This is a new brand to me and one I didn’t think was for me. Thought maybe it was too young. However I love it and enjoy seeing the latest fashions and trends that Lacoste have to offer. You’re never too old is my motto.
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S. S.
12 May 2025
Verified reviewLike I’ve already said, I like and own several Lacoste items, but this particular shirt just didn’t work for me. I hate that stretchy look / shiny feel. Why do you do it? Is it in an attempt to fit as many different body types as poss.?
Reviews displayed in chronological order
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