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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"I was really satisfied with the price, the delivery time and the condition to which the box and contents were presented. Excellent service."
"Fast delivery and communication"
"Excellent service. Fast delivery and easy returns"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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L. M.
17 May 2025
Verified reviewFast, efficient service. Sale items genuinely feel like great value for money
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N. M.
17 May 2025
Verified reviewFabuuuulous
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A. F.
17 May 2025
Verified reviewEasy to use website, fully updated during order fulfilment
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T. N.
17 May 2025
Verified reviewYou can buy. Its nice
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D. D.
17 May 2025
Verified reviewGreat help from the store and fast delivery
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N. B.
17 May 2025
Verified reviewAs always, I had no issues at all throughout the ordering and returns process for the item that needed to be sent back
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K. B.
17 May 2025
Verified reviewQuality item and reasonably priced
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W. M.
17 May 2025
Verified reviewGood communication throughout.
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J. S.
17 May 2025
Verified reviewSatisfied
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A. S.
17 May 2025
Verified reviewExcellent
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M. C.
17 May 2025
Verified reviewGreat service
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D. P.
17 May 2025
Verified reviewHighly satisfied
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A. J.
17 May 2025
Verified reviewVery satisfied with the service
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J. M.
17 May 2025
Verified reviewExcellent all round experience.
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M. W.
17 May 2025
Verified reviewYou are simply the best
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G. M.
17 May 2025
Verified reviewYes when it comes to underwear very pleased 👌🏻
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D. R.
17 May 2025
Verified reviewI’m very satisfied with the service I have received from online Lacoste
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C. E.
17 May 2025
Verified reviewA great brand with very high quality. Customer service is excellent and friendly. Ordering online is simple and provides many options for outfits, the suggestions of what goes together really helps. Order tracking is great for knowing when an order has been despatched and then the courier tracking provides detailed delivery information Le Club Lacoste is a nice touch to help returning customers feel valued.
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P. Q.
17 May 2025
Verified reviewGreat products & customer service. No surprise that I keep buying stuff!
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D. S.
17 May 2025
Verified reviewGood correspondence, quick delivery and comes very well packaged with plenty of notice when it’s coming
Reviews displayed in chronological order
Contact
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