Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"I was really satisfied with the price, the delivery time and the condition to which the box and contents were presented. Excellent service."
"Fast delivery and communication"
"Excellent service. Fast delivery and easy returns"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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Albert G.
8 Aug 2025
Verified reviewLoving Lacoste brand
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Theresa S.
8 Aug 2025
Verified reviewAlways receiver a great service from Lacoste
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Arvin V.
8 Aug 2025
Verified reviewLacoste offers great and stylish products for all! Highly recommended! Hope i get more rewards and gifts please! Loyal fan of Lacoste since ages ago. Highly recommended!
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Neil W.
8 Aug 2025
Verified reviewThe trousers had the security tag attached and the returns process for the belt is farcical. The instructions on the website for returns are incorrect and the service and advice in stor was very poor.
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J. W.
8 Aug 2025
Verified reviewClassic clothing
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Harvey C.
8 Aug 2025
Verified reviewGreat service and products
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Kheireddine A.
8 Aug 2025
Verified reviewVery good service
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Chris G.
8 Aug 2025
Verified reviewEasy to order, fast delivery
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Debbie T.
8 Aug 2025
Verified reviewBeautiful
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Anthony B.
8 Aug 2025
Verified reviewLacoste have always offered great service
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David C.
8 Aug 2025
Verified reviewGreat underwear at a great price , perfect fitting
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Sandra O.
8 Aug 2025
Verified reviewI’m very satusfied
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Neil K.
8 Aug 2025
Verified reviewGreat service!
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Alice F.
8 Aug 2025
Verified reviewYes I’ve had a very good experience so I would recommend
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Kevin W.
8 Aug 2025
Verified reviewgreat service, items arrived within 2 days
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Jimmy W.
8 Aug 2025
Verified reviewWas confusion with the customer services team. On the website it said you would get £ 20 when you spent over £ 100. Then only in the small print it says not on sale items. So very misleading.
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Robert F.
8 Aug 2025
Verified reviewExcellent products Fast service Highly recommended
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Adrian D.
8 Aug 2025
Verified reviewFast, efficient system for opening an account and purchasing. Backed up with a swift delivery.
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Fazal D.
8 Aug 2025
Verified reviewDelivery was on scheduled
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K. W.
8 Aug 2025
Verified reviewGood variety of styles to choose from. You will definitely find something for you.
Reviews displayed in chronological order