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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"The turnaround time regarding delivery and communication thereof was excellent."
"Quick delivery no problem"
"Quick delivery"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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Scott R.
26 Feb 2026
Verified reviewGood quality ,value and service as I’ve come to expect over the years
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Kevin A.
26 Feb 2026
Verified reviewVery good products
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Robert T.
26 Feb 2026
Verified reviewVery satisfied with the whole order process and clothing quality
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Ahammed S.
26 Feb 2026
Verified reviewI am big fan of Lacoste products. It am definitely recommended the product.
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Janice S.
26 Feb 2026
Verified reviewExcellent customer service and quick despatch delivered by DPD
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K. B.
26 Feb 2026
Verified reviewEasy to use and swift delivery - although I am still trying to get the free product offered which it won’t allow me to do.
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Joe W.
26 Feb 2026
Verified reviewItem has not arrived. Customer services reply to one email and then ignore you when you want a replacement or refund
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Simon H.
26 Feb 2026
Verified reviewThe logo was different on two of the three pants, but otherwise very satisfied
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B. N.
26 Feb 2026
Verified reviewHappy with the purchase - looking out for more discounts-
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Bakhodir T.
26 Feb 2026
Verified reviewNice
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Sean W.
26 Feb 2026
Verified reviewN/A
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Anthony M.
26 Feb 2026
Verified reviewVery happy with service
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Temitayo A.
26 Feb 2026
Verified reviewNot too impressed with the jacquard material
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Daria D.
26 Feb 2026
Verified reviewI love Lacoste for almost 4 years buying clothes with them! Best quality and respectful service!
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Russell S.
25 Feb 2026
Verified reviewGood product range, interesting designs and the fit of the garments is good.
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J. R.
25 Feb 2026
Verified reviewGreat
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Arvin V.
25 Feb 2026
Verified reviewVery satisfying purchase! Great discounts and great catalogs to choose from!
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Iason S.
25 Feb 2026
Verified reviewFirst time buying directly from the website. it was easy and the discount was amazing. Would recommend and my first impression is extremely positive.
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Carole H.
25 Feb 2026
Verified reviewEasy to order service, delivery is quick, packaged well. Quality from start to finish
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D. T.
25 Feb 2026
Verified reviewshipping should be free
Reviews displayed in chronological order
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