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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"The turnaround time regarding delivery and communication thereof was excellent."
"Quick delivery no problem"
"Quick delivery"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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David S.
27 Feb 2026
Verified reviewLove the majority of their products but would like them to be cheaper…
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Dean P.
27 Feb 2026
Verified reviewAlways a good service with Lacoste
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James D.
27 Feb 2026
Verified reviewGreat products and customer service.
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Bee C.
27 Feb 2026
Verified reviewPerfect service, whether it's ordering, or returning items, so easy, thanku 😊
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Arpad N.
26 Feb 2026
Verified reviewIt was a good service despite several problems with dpd deliveries which I reported. My last order my shoes been stolen by dpd driver and been lied to me. I ordered this shoe twice but never received. I very disappointed about this service and Lacoste too. This brand should look out who to work with and help out customers and listen what they say. Unfortunately this time just not happened and what I really wanted just been stolen. Very angry about this and the way Lacoste handle so for a while I stop order anything from Lacoste. Cannot be trusted,not reliable service and very bad delivery arrangements.
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Ann P.
26 Feb 2026
Verified reviewVery good website, quick delivery
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Andrei R.
26 Feb 2026
Verified reviewEverything was ok
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Philip T.
26 Feb 2026
Verified reviewRecommended
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Muge B.
26 Feb 2026
Verified reviewI am satisfied with the service.
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Richard L.
26 Feb 2026
Verified reviewI am very happy with the Lacoste brand and will continue to purchase items as a Lacoste member.
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Darren B.
26 Feb 2026
Verified reviewAlways good service with Lacoste
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Alan P.
26 Feb 2026
Verified reviewGreat brand with high end quality products
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Roy T.
26 Feb 2026
Verified reviewGreat service and well imformed off delivery
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Peter K.
26 Feb 2026
Verified reviewI couldn’t recommend the jumper but the trainers I would
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J s J.
26 Feb 2026
Verified reviewquick delivery and quality product
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L. B.
26 Feb 2026
Verified reviewI’m always happy with Lacoste, never any issue in ordering, arrives on time and items are of great quality
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E. J.
26 Feb 2026
Verified reviewI’m satisfied with Lacoste
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Peter B.
26 Feb 2026
Verified reviewGreat service great product
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Scott R.
26 Feb 2026
Verified reviewGood quality ,value and service as I’ve come to expect over the years
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Kevin A.
26 Feb 2026
Verified reviewVery good products
Reviews displayed in chronological order
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