What do Internet users think about italotreno.com ?

italotreno is often described as easy to use, with clear explanations, smooth booking, and quick access to timetables and ticket purchase. Some customers also mention affordable prices, convenient schedules, and a very comfortable train ride. The site is praised for its clear information, simple navigation, and complete overview of fares, while a few reviews note problems with card acceptance, slow pages, and tickets or invoices not arriving or being hard to download. One customer also wanted a seat map showing window positions. italotreno gathers mostly positive feedback with 392 reviews published in total and an average rating of 4.4 stars.

Reviews for Italotreno.com

Total: 392 reviews since 31/03/2023

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.4

Based on 191 reviews from the last 12 months

5

74%
4

12%
3

4%
2

5%
1

5%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

italotreno is often described as easy to use, with clear explanations, smooth booking, and quick access to timetables and ticket purchase. Some customers also mention affordable prices, convenient schedules, and a very comfortable train ride.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

Digital experience

58 reviews mention the digital experience, with 81% positive feedback.

"Easy to navigate in the site"

"Easy to navigate website and to book. Congratulations to Italo!"

"This was my first time ever buying a train ticket and it was very easy to navigate."

1 ★

2 ★

3 ★

4 ★

5 ★

W. S.
27 Oct 2026
Verified review
Collected and verified by Verified Reviews
FACIL Y PRACTICO LA RESERVA DE BOLETOS
Experience from: 26 Oct 2026
Alison H.
27 Oct 2026
Verified review
Collected and verified by Verified Reviews
Easy to figure out what we wanted, easy to book.
Experience from: 26 Oct 2026
L. P.
24 Oct 2026
Verified review
Collected and verified by Verified Reviews
Easy to navigate in the site
Experience from: 22 Oct 2026
V. G.
24 Oct 2026
Verified review
Collected and verified by Verified Reviews
Non è stato facile navigare nel sito. Non era logico il modo in cui dovevo inserire le informazioni per il biglietto di sola andata.
Experience from: 23 Oct 2026
W. L.
24 Oct 2026
Verified review
Collected and verified by Verified Reviews
good
Experience from: 23 Oct 2026
N. B.
24 Oct 2026
Verified review
Collected and verified by Verified Reviews
Easy to navigate website and to book. Congratulations to Italo!
Experience from: 21 Oct 2026
Paolo P.
24 Oct 2026
Verified review
Collected and verified by Verified Reviews
It was not possible to select the seat which was provided automatically
Experience from: 22 Oct 2026
Dionne D.
24 Oct 2026
Verified review
Collected and verified by Verified Reviews
I have booked 2 tickets on same booking and the seats allocated are not together.
Experience from: 16 Oct 2026
C. S.
24 Oct 2026
Verified review
Collected and verified by Verified Reviews
Facile! Grazie
Experience from: 19 Oct 2026
Elena F.
24 Oct 2026
Verified review
Collected and verified by Verified Reviews
Non mi ha preso il codice sconto CASTAGNE
Experience from: 16 Oct 2026
Gigliola P.
24 Oct 2026
Verified review
Collected and verified by Verified Reviews
TRES FACILE
Experience from: 18 Oct 2026
K. P.
24 Oct 2026
Verified review
Collected and verified by Verified Reviews
Everything was clear and easy
Experience from: 18 Oct 2026
Mario A.
24 Oct 2026
Verified review
Collected and verified by Verified Reviews
very good
Experience from: 20 Oct 2026
Barbara C.
20 Oct 2026
Verified review
Collected and verified by Verified Reviews
quick booking
Experience from: 12 Oct 2026
Adele G.
20 Oct 2026
Verified review
Collected and verified by Verified Reviews
Ottima esperienza
Experience from: 14 Oct 2026
Rita teresa C.
20 Oct 2026
Verified review
Collected and verified by Verified Reviews
Il sito funziona malissimo: passa dall'italiano all'inglese senza motivo, non riconosce mai il mio account e devo accedere ogni volta sia sull'app che sul computer
Experience from: 12 Oct 2026
R. B.
20 Oct 2026
Verified review
Collected and verified by Verified Reviews
Fast and efficient
Experience from: 13 Oct 2026
G. S.
15 Oct 2026
Verified review
Collected and verified by Verified Reviews
Everytime I need to travel, Italo can satisfy me.
Experience from: 11 Oct 2026
R. B.
15 Oct 2026
Verified review
Collected and verified by Verified Reviews
Parfait et tres simple
Experience from: 11 Oct 2026
L. D.
15 Oct 2026
Verified review
Collected and verified by Verified Reviews
This was my first time ever buying a train ticket and it was very easy to navigate.
Experience from: 11 Oct 2026