What do Internet users think about Hola Barcelona ?

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth. Several reviews highlight the convenience of buying online, even from abroad, and the value of the Hola Barcelona Travel card for getting around the city. One customer especially notes the ease of transport to and from the airport, while another mentions the welcome discount. holabarcelona gathers overwhelmingly positive feedback with 3381 reviews published in total and an average rating of 4.6 stars.

What is Hola Barcelona's address ?

C/ 60. nº 21-23 8040 Barcelona

Reviews for Hola Barcelona

Total: 3 381 reviews since 15/05/2021

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4.6

Based on 1 163 reviews from the last 12 months

5

84%
4

11%
3

3%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.

This summary is AI-Generated

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Helpful?

Digital experience

178 reviews mention the digital experience, with 85% positive feedback.

"The process was fast and easy."

"Muito facil e pratico para efetuar a compra"

"Very simple to purchase on line"

Responsiveness

15 reviews mention our responsiveness, with 100% positive feedback.

"Fast, reliable."

"Quick"

"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"

Choice

11 reviews mention choice, with 73% positive feedback.

"I can't find the option to choose via apple pay"

"Selecting and purchasing card type was very easy."

"good option"

1 ★

2 ★

3 ★

4 ★

5 ★

Mantvydas A.
27 Oct 2026
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Quick and easy. No problems with payment and receiving tickets.
Experience from: 26 Oct 2026
Igor A.
27 Oct 2026
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Great
Experience from: 26 Oct 2026
B. A.
27 Oct 2026
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All ok
Experience from: 26 Oct 2026
E. A.
27 Oct 2026
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Very easy
Experience from: 26 Oct 2026
Shigeo A.
27 Oct 2026
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Good
Experience from: 26 Oct 2026
F. A.
27 Oct 2026
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All good
Experience from: 26 Oct 2026
Abdulaziz A.
26 Oct 2026
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Thank you
Experience from: 25 Oct 2026
C. A.
25 Oct 2026
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Few types of method of payment. Unclear reason when there’s failure. Had to try a lot of things to make the purchase work and I’m from PT…
Experience from: 24 Oct 2026
Christian A.
25 Oct 2026
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Clear and transparent information
Experience from: 24 Oct 2026
Karen A.
25 Oct 2026
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It was easy to find, book, and pay for tours. I was not clear what the VAT # is, I assumed it is a passport number.
Experience from: 23 Oct 2026
Krzysztof A.
24 Oct 2026
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Great!
Experience from: 23 Oct 2026
Genci A.
24 Oct 2026
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Very fast
Experience from: 23 Oct 2026
K. A.
24 Oct 2026
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Easy to use
Experience from: 23 Oct 2026
Uzma A.
24 Oct 2026
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Easy to use.
Experience from: 23 Oct 2026
Wendy A.
24 Oct 2026
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It was relatively easy.
Experience from: 23 Oct 2026
Vsevolod A.
23 Oct 2026
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All good
Experience from: 22 Oct 2026
Marek A.
23 Oct 2026
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Ok !
Experience from: 22 Oct 2026
G. A.
22 Oct 2026
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Need a guest checkout option. Did not like the extensive account signup process.
Experience from: 20 Oct 2026
Danilo A.
22 Oct 2026
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It was fast and easy. Very convenient
Experience from: 21 Oct 2026
M. A.
22 Oct 2026
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aaa
Experience from: 21 Oct 2026