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Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
"great service as always from Glisshop, good prices and delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
"Perfect customer support! Parcel company in my country was absolutely rubbish but they really helped me solve the problem. Cheers"
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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A. A.
15 Mar 2022
Verified reviewOrder received on stated time within days, beat everyone else on price and took up there interest free 4 month plan. No brainer using Glisshop
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A. A.
15 Mar 2022
Verified reviewGreat service, great price and arrived in the uk quickly with no issues. I love my new skis! Would highly recommend 👍🏼⛷
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A. A.
15 Mar 2022
Verified reviewTo be honest, buying from a major alps supplier was more reassuring than the rip-off champers-in-the-airport-lounge-serving UK stores. Service was superb, delivery quick even with brexit and covid etc. And the bindings are in the right place and on the correct DIN. Seem to be well set up skis, certainly good price, good site advice on what they do before sending. Ps I only fly BA and have lounge access, and have lived in France and Canada and I do like champagne... but UK 'mountain stores', pah (other than for hiking equipment)
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A. A.
3 Mar 2022
Verified reviewIt was really easy to search skis on the site. Pricing was competitive and delivery efficient.
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A. A.
3 Mar 2022
Verified reviewI ordered my Atomic Vantage 77 skis and provided the required detail and they arrived with 7 days and fitted perfectly. I couldn’t find any of this ski of the size I wanted in UK so was very happ with the price and the service. Would definitely use again.
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A. A.
3 Mar 2022
Verified reviewFast order and delivery, with competitive pricing.
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A. A.
3 Mar 2022
Verified reviewExcellent support and good prices.
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A. A.
3 Mar 2022
Verified reviewFast shipping and timely delivery to Poland via DPD.
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A. A.
3 Mar 2022
Verified reviewPerfect, fast delivery, just as described, great price. Thanks very much
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A. A.
3 Mar 2022
Verified reviewProduct shipped on time, arrived on time and in good condition. Sale price good - not extraordinary, but good.
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A. A.
3 Mar 2022
Verified reviewCompetitively priced, very easy to use, plenty of background info and set up/fitting of skis has been perfect.
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A. A.
3 Mar 2022
Verified reviewRapid delivery and great price again from Glisshop
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A. A.
3 Mar 2022
Verified reviewgreat service
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A. A.
3 Mar 2022
Verified reviewExcellent product, service and deliver.
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A. A.
3 Mar 2022
Verified reviewSpeedy delivery
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A. A.
3 Mar 2022
Verified reviewExpected quality for the product ordered, delivered in time, the only downside is that for any exchange/return you need to pay expedition fees which were half of product price.
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A. A.
1 Mar 2022
Verified reviewExcellent
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A. A.
1 Mar 2022
Verified reviewOrdered and received in good time. Will be using them again.
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A. A.
1 Mar 2022
Verified reviewEasy to order and skis arrived amazingly quickly with no hassle and no customs/brexit issues. Outstanding service.
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A. A.
1 Mar 2022
Verified reviewGreat service. Bought from Glisshop before and I was not disappointed this time. Items are as described, fast delivery and as always amazing prices. Five stars.
Reviews displayed in chronological order
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