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Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
"great service as always from Glisshop, good prices and delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
"Perfect customer support! Parcel company in my country was absolutely rubbish but they really helped me solve the problem. Cheers"
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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A. A.
1 Mar 2022
Verified reviewFirst times at Glisshop. What a pleasure. Great range and reasonable prices. Best of all was fast service. Goods dispatched to me in the UK with no fuss, no delay, and no problems. Well done.
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A. A.
1 Mar 2022
Verified reviewExcellent service….
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A. A.
1 Mar 2022
Verified reviewGood products good price, delivery was expensive but assuming that’s due to brexit and coming from France.
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A. A.
1 Mar 2022
Verified reviewFantastic service and delivery even after the dreaded brexit ! Love the fact that duties are all included 👍
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A. A.
1 Mar 2022
Verified reviewExcellent supplier. Fast delivery. No hassles. Good description of products. Great binding service. Used these guys a few times now will use again.
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A. A.
1 Mar 2022
Verified reviewProblems with delivery.
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A. A.
1 Mar 2022
Verified reviewFantastic customer service
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A. A.
1 Mar 2022
Verified reviewExcellent service quick prompt delivery easy to navigate website overall a truly satisfying experience 10 out of 10
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A. A.
1 Mar 2022
Verified reviewAlways happy to use Glisshop for ski equipment. Excellent service, speedy delivery and transparent over the tax costs for products being sent to the UK. This is better than some other sites I have used recently.
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A. A.
1 Mar 2022
Verified reviewExcellent service
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A. A.
1 Mar 2022
Verified reviewFast and good ommunication
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A. A.
1 Mar 2022
Verified reviewEverything went perfect.
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A. A.
1 Mar 2022
Verified reviewVery good service quality, the skis came well mounted, well packed, delivery was quick
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A. A.
1 Mar 2022
Verified reviewOn time no issues
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A. A.
1 Mar 2022
Verified reviewVery prompt delivery
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A. A.
1 Mar 2022
Verified reviewPerfect 👌
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A. A.
1 Mar 2022
Verified reviewFab skis ,look great, can’t wait to try them out . Service great , arrived on time
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A. A.
1 Mar 2022
Verified reviewExcellent for price, speed of delivery and service! 👍👍
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A. A.
1 Mar 2022
Verified reviewGreat value and fast delivery, would definitely use again!
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A. A.
1 Mar 2022
Verified reviewGreat product that was quickly delivered as promised and on time. However there was a note to say that I had not supplied the information to enable the DIN settings to be set on the Skis. This was not true and I had spent some time filling in all the forms providing the data
Reply from Glisshop.co.uk
Hello, thank you for taking the time to fill out our survey. We had all the information to set the bindings for a standard setting and all your personal details to set the DIN. This note allows you to check that everything is correct. We did not know which ski boots you are going to ski with, that is why we recommend to check the settings with your own ski boots. Do not hesitate to contact us by phone, chat or email if you need more details. Best regards, the Glisshop team
Reviews displayed in chronological order
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