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Review Summary
Fracomina is often described as offering beautiful, elegant clothes that fit well and feel feminine. Several customers also mention a smooth ordering process, fast delivery, and helpful communication, while a few reports say items were too small or arrived with defects.
Delivery
"The belt shipped as extra package, no problem."
"Very easy steps to order...received on time."
"My package was delivered after 2,5 weeks, I needed the package for a party and I received it 1 week later. I called DHL and problem was that…"
My package was delivered after 2,5 weeks, I needed the package for a party and I received it 1 week later. I called DHL and problem was that Francomina did not give my email address, nor phone number to them so they could not reach me to deliver the package, big mistake from Francomina.
Digital experience
"express delivery speed and fantastic communication with the store. Even though I am from another country, I will be very happy to shop with you.…"
express delivery speed and fantastic communication with the store. Even though I am from another country, I will be very happy to shop with you. Thank you very much
"Site works perfectly and fast delivery."
"Produtos com muita qualidade e design muito apelativo e o site muito fácil de usar."
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Lenka O.
5 Oct 2025
Verified reviewExcelent servis .
Reply from En.fracomina.com
❤️❤️
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María del mar C.
3 Oct 2025
Verified reviewTodo llego rápido y como solicitado. Muy buena atención al cliente de las dudas en la compra. Lo recomiendo.
Reply from En.fracomina.com
Hello! Thank you so much for your kind words and positive feedback. We are thrilled to hear that your order arrived promptly and that our customer service team was able to assist you. Your recommendation means a lot to us, and we look forward to serving you again in the future. Best wishes! ❤️❤️
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Saša E.
30 Sept 2025
Verified reviewVery satisfied
Reply from En.fracomina.com
❤️❤️
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Manuela M.
28 Sept 2025
Verified reviewschnelle Lieferung, gute Qualität, alles Bestens
Reply from En.fracomina.com
❤️❤️
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Daniela D.
25 Sept 2025
Verified reviewExellent
Reply from En.fracomina.com
❤️❤️
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Katia D.
18 Sept 2025
Verified reviewVery easy and fast
Reply from En.fracomina.com
❤️❤️
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Michalina J.
17 Sept 2025
Verified reviewFast shipment to Poland.
Reply from En.fracomina.com
Hello, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our fast shipping to Poland. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We look forward to serving you again soon! ❤️❤️
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Sandra N.
14 Sept 2025
Verified reviewBeautifull bolero, fit is perfect
Reply from En.fracomina.com
Hello! Thank you so much for your wonderful review. We're thrilled to hear that you love the bolero and that the fit is perfect for you. Your feedback means a lot to us, and we look forward to seeing you again soon! ❤️❤️
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Katia D.
11 Sept 2025
Verified reviewVery easy and fast
Reply from En.fracomina.com
Hello, Thank you so much for your positive feedback! We're thrilled to hear that you found the experience easy and fast. Your satisfaction is very important to us, and we look forward to serving you again soon. Best wishes! ❤️❤️
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Shana W.
6 Sept 2025
Verified reviewgood quality
Reply from En.fracomina.com
Hello! Thank you so much for your kind words and for taking the time to leave us a review. We're thrilled to hear that you are satisfied with the quality of our products. Your support means a lot to us, and we look forward to serving you again soon! Regards Fracomina Team ❤️❤️
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Teja B.
29 Aug 2025
Verified reviewLike the style
Reply from En.fracomina.com
❤️❤️
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Vesna F.
29 Aug 2025
Verified reviewVery good
Reply from En.fracomina.com
❤️❤️
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Krisztina N.
20 Aug 2025
Verified reviewI had a great experience shopping on this website. It's easy to navigate, the products are high quality, and the shipping was very fast. Everything arrived in perfect condition. I’ll definitely order again!p
Reply from En.fracomina.com
Hello, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a great experience shopping with us and that our products met your expectations. We look forward to serving you again soon! Best regards. Fracomina Team ❤️❤️
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Wen V.
20 Aug 2025
Verified reviewThey shipped the wrong item and it was very complicated to get the right product
Reply from En.fracomina.com
Dear customer, thank you for your review. We apologize for the inconvenience caused by a courier issue. We are doing everything possible to deliver the correct item; our customer service team is working closely with you. We immediately sent you the correct item and also noted that you returned the correct item. We will issue a refund as soon as the item arrives back at our warehouse. Hope your review improves, as we have resolved the issue as quickly as possible. We look forward to seeing you again at our store. We remain at your disposal. Team Fracomina ❤️❤️
Reply from Wen V.
Correct. But I asked on the day to ship me the correct item which you didn’t want to do while it was not my mistake. There were teo different addresses and stickers on the box so it was not the mistake of the courier. There was not enough time to wear something new at the party I had. I had to email a lot back and forth and didn’t feel taken seriously and I got really frustrated. It turned out the newly shipped item was unfortunate too small so I had to send this back
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Krisztina N.
20 Aug 2025
Verified reviewA clear and easy-to-navigate webshop, fast shipping, and excellent quality
Reply from En.fracomina.com
Hello, Thank you so much for your wonderful feedback! We're delighted to hear that you find our webshop easy to navigate and appreciate our fast shipping and quality products. Your satisfaction is our top priority, and we look forward to serving you again in the future. Best regards. Fracomina team ❤️❤️
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Nadine B.
20 Aug 2025
Verified reviewI warmly recommend to purchase Fracomina clothing, the quality is just perf3ect
Reply from En.fracomina.com
Hello, Thank you so much for your wonderful review! We’re thrilled to hear that you find the quality of Fracomina clothing to be perfect. Your support means a lot to us, and we look forward to bringing you more exceptional pieces in the future. Best wishes! Fracomina team ❤️❤️
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Aleksandra A.
20 Aug 2025
Verified reviewFracomina, a brand that has so many beautiful clothes and the employees who work for Fracomina are the ones you can trust...Complaint, Serbia does not exist in the list of countries for delivery. So we are deprived of many orders, unfortunately, even though we are in Europe, it is as if we are on another planet...It seems to be a political decision... which is disappointing. Fashion should have no boundaries...
Reply from En.fracomina.com
Hello, Thank you for your wonderful feedback and for highlighting our beautiful collections! We truly appreciate your understanding regarding the delivery limitations to Serbia. We recognise how disappointing this can be, and we are continually exploring ways to enhance our services. Your insights are invaluable to us, and we hope to serve you in the future. Best regards. Fracomina Team ❤️❤️
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Renate S.
9 Aug 2025
Verified reviewItˋs all perfekt
Reply from En.fracomina.com
❤️❤️
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Tihana Č.
30 Jul 2025
Verified reviewFrancomina site is very user-friendly and easy to navigate. Customer service is responding extremely fast and super friendly. I am very satisfied and continue shopping on Francimina site.
Reply from En.fracomina.com
Hello, Thank you so much for your wonderful feedback! We are thrilled to hear that you find our site user-friendly and that our customer service team has exceeded your expectations. Your satisfaction is our priority, and we look forward to welcoming you back to shop with us again soon. Best regards. fracomina.com ❤️❤️
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Helena M.
30 Jul 2025
Verified reviewI haven't received the clothes yet. It's taking a long time to arribe. I need an explanation. Thank you
Reply from En.fracomina.com
Dear customer, Thank you for contacting us and sharing your concerns. We understand how frustrating it can be to wait for your order and sincerely appreciate your patience. We assure you that we are reviewing the matter with DHL to resolve the delays. We shipped your order correctly within the timeframes indicated on the website. DHL is late with the delivery and we are investigating to understand the reasons. Please continue to track your shipment using the tracking information you received via email. We hope that once you receive your order, your feedback will improve. Please don't hesitate to contact us if you need further assistance. Best regards, Fracomina Team
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