Reviews for En.fracomina.com

Total: 312 reviews since 22/05/2024

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4.2

Based on 130 reviews from the last 12 months

5

74%
4

9%
3

2%
2

4%
1

11%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Fracomina is often described as offering beautiful, elegant clothes that fit well and feel feminine. Several customers also mention a smooth ordering process, fast delivery, and helpful communication, while a few reports say items were too small or arrived with defects.

The brand is also praised for good quality, careful packing, and clear customer service, including support with returns and shipping questions. At the same time, some reviews mention delayed deliveries, cancelled orders because of stock differences, and expensive shipping or return costs. Fracomina gathers overwhelmingly positive reviews with 312 reviews published in total and an average rating of 4.2 stars.

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Helpful?

Delivery

73 reviews mention delivery, with 71% positive feedback.

"The belt shipped as extra package, no problem."

"Very easy steps to order...received on time."

"My package was delivered after 2,5 weeks, I needed the package for a party and I received it 1 week later. I called DHL and problem was that…"

Digital experience

20 reviews mention the digital experience, with 85% positive feedback.

"express delivery speed and fantastic communication with the store. Even though I am from another country, I will be very happy to shop with you.…"

"Site works perfectly and fast delivery."

"Produtos com muita qualidade e design muito apelativo e o site muito fácil de usar."

1 ★

2 ★

3 ★

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5 ★

A. A.
12 Jun 2024
Verified review
Collected and verified by Verified Reviews
Perfect stor!
Experience from: 22 May 2024
Reply from En.fracomina.com

❤️❤️
A. A.
12 Jun 2024
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Collected and verified by Verified Reviews
Recomiendo mucho está tienda online,me informaron bien y llegó rápido
Experience from: 17 May 2024
Reply from En.fracomina.com

❤️❤️
A. A.
9 Jun 2024
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Collected and verified by Verified Reviews
I had a bad experience with this order, since the backpack came stained. It was unfortune, but your team accepted the devolution of the item
Experience from: 16 May 2024
A. A.
5 Jun 2024
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Collected and verified by Verified Reviews
It was difficult to send back my order, and it was very expensive to resend.
Experience from: 9 May 2024
Reply from En.fracomina.com

Hi Beatrix, thank you for your purchase Your order has been refounded few days ago. We inform you that we do not make exchanges but only refunds. You can choose EASY RETURNS (the shipping costs for collecting the return will be paid by the customer and subsequently deducted from your refund) or SELF RETURNS, vice versa you can choose to return at your own expense using one of your couriers. We hope that your review will improve in the future and certify the possibility of using a customer care service that is attentive to resolving any problems of online Fracomina orders Do not hesitate to contact us by phone at 39 340 88 74 986 (Monday/Friday from 9:00am to 6:00pm - Holiday Excluded) or by our Live Chat ❤️❤️
A. A.
5 Jun 2024
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Zu gross
Experience from: 9 May 2024
Reply from En.fracomina.com

❤️❤️
A. A.
5 Jun 2024
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Excelente marca
Experience from: 10 May 2024
Reply from En.fracomina.com

❤️❤️
A. A.
4 Jun 2024
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Super
Experience from: 11 May 2024
Reply from En.fracomina.com

❤️❤️
A. A.
4 Jun 2024
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Collected and verified by Verified Reviews
Narućila jednu haljinu, dobila nešti sasvim drugo!
Experience from: 7 May 2024
A. A.
22 May 2024
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Nice 👍
Experience from: 28 Apr 2024
Reply from En.fracomina.com

❤️❤️
A. A.
22 May 2024
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Parfait
Experience from: 2 May 2024
Reply from En.fracomina.com

❤️❤️
A. A.
22 May 2024
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Collected and verified by Verified Reviews
Super
Experience from: 30 Apr 2024
Reply from En.fracomina.com

❤️❤️
A. A.
22 May 2024
Verified review
Collected and verified by Verified Reviews
The site keeps redirecting me from fracomina.com to fracomina.it over the course of two weeks. When the italien site was active, my shopping cart was empty and when I tried to order it kept asking for a fiscal code. Using my account, I did send a request - no answer.
Experience from: 24 Apr 2024
Reply from En.fracomina.com

Gentile Cliente, grazie per averci scelto Come da nostra telefonata le abbiamo illustrato la modalità di navigazione sul nostro store WorldWide Ci auguriamo che la sua recensione possa migliorare e attestare la possibilità di usufruire di un servizio customer care attento a risolvere tutte le eventuali problematiche riscontrate negli acquisti online Fracomina Restiamo a sua completa disposizione per eventuali dubbi o supporto nei prossimi acquisti online Non esiti a contattarci telefonicamente al numero 39 340 88 74 986 (dal Lunedì/Venerdì dalle ore 9:00 alle ore 18:00 esclusi festivi) oppure utilizzando la nostra Live Chat sul nostro digital store fracomina.com ❤️❤️