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Review Summary
Cowlingandwilcox is praised for making ordering straightforward, with a site that is easy to use and a clear online selection of art materials. Customers also mention helpful communication and customer service, which makes the whole process feel smooth and reassuring.
Delivery
"Great service, prices and prompt delivery. Thank you"
"Excellent customer service quick delivery and great price thank you"
"Fantastic. Easy to navigate website. Great savings. Arrived well packaged. And products exactly as described"
Digital experience
"Easy to navigate. Simple to use. Variety of ways to pay. Simple and quick."
"Easy to use website, efficient delivery. Will be using again."
"The site is easy to use, could spend ages looking at the different departments. I had a bit of trouble at checkout with my account, but customer…"
The site is easy to use, could spend ages looking at the different departments. I had a bit of trouble at checkout with my account, but customer service were really helpful and sorted it out right away.
Team expertise
"Very efficient service and very helpful service team. Thanks"
"Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly…"
Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly delivered.
"The whole experience was very positive. Excellent customer service. Will definitely use again. Thank you."
Choice
"Great range of products, and prompt delivery"
"Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide…"
Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide range of art materials .
"Great stock and great prices"
Responsiveness
"very prompt and efficient service"
"Efficient and prompt"
"I was really impressed by both the delivery time and the promptness of responses I had after sale. Really recommended as a seller."
Friendliness & courtesy
"Very helpful staff and friendly"
"Excellent service and staff quality art supplies"
"Great prices, fantastic customer service"
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A. A.
2 Feb 2022
Verified reviewEasy to order and quick delivery
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A. A.
2 Feb 2022
Verified reviewSuperb product. Speedy delivery.
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A. A.
2 Feb 2022
Verified reviewUse these pens on lots of projects and they never fail me. Cowling and Wilcox had a wide selection including the specific colours I needed for one such project and arrived super quickly. Definitely ordering from again in the future
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A. A.
2 Feb 2022
Verified reviewGood fast service, well-packaged.
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A. A.
2 Feb 2022
Verified reviewHighly efficient with excellent products delivered on time
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A. A.
2 Feb 2022
Verified reviewDelighted with prompt service and delivery’s Will reuse this company no hesitation.
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A. A.
2 Feb 2022
Verified reviewExactly as I ordered.Spot on
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A. A.
2 Feb 2022
Verified reviewThe site was easy to navigate. Order process was easy.
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A. A.
2 Feb 2022
Verified reviewSite is fine and works well. The order arrived apparently very well packaged but disappointingly the roll of paper had been dented resulting in a not perfect edge every so often which unfortunately means I will need to trim. Annoying as I was hoping to make long drawings with perfect edges.
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A. A.
2 Feb 2022
Verified revieworder was perfect and arrived sooner than advised. perfect
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A. A.
2 Feb 2022
Verified reviewFantastic value, fast delivery which was well packaged
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A. A.
2 Feb 2022
Verified reviewexcellent service...excellent value...
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A. A.
2 Feb 2022
Verified reviewExcellent. Always has been in the past
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A. A.
2 Feb 2022
Verified reviewGood price and quick delivery. Will use again
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A. A.
2 Feb 2022
Verified reviewEasy to use website. Item arrived within two working days. Very well packed.
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A. A.
2 Feb 2022
Verified reviewQuick delivery, good secure packaging, products as described
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A. A.
2 Feb 2022
Verified reviewThe prices are affordable and the range of goods is quite wide. My order dispatched in 1-2 days and I got it earlier then expected.
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A. A.
2 Feb 2022
Verified reviewgreat item and good service. This is my first time I have used this company and I would recommend them.
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A. A.
2 Feb 2022
Verified reviewI bought more Itoya portfolios as they are so good! Also always very fast delivery and safely packages items!
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A. A.
2 Feb 2022
Verified reviewReally good packaging and delivery was spot on. Am very pleased with the whole process. Good price as well.
Reviews displayed in chronological order
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