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Review Summary
Cowlingandwilcox is praised for making ordering straightforward, with a site that is easy to use and a clear online selection of art materials. Customers also mention helpful communication and customer service, which makes the whole process feel smooth and reassuring.
Delivery
"Great service, prices and prompt delivery. Thank you"
"Excellent customer service quick delivery and great price thank you"
"Fantastic. Easy to navigate website. Great savings. Arrived well packaged. And products exactly as described"
Digital experience
"Easy to navigate. Simple to use. Variety of ways to pay. Simple and quick."
"Easy to use website, efficient delivery. Will be using again."
"The site is easy to use, could spend ages looking at the different departments. I had a bit of trouble at checkout with my account, but customer…"
The site is easy to use, could spend ages looking at the different departments. I had a bit of trouble at checkout with my account, but customer service were really helpful and sorted it out right away.
Team expertise
"Very efficient service and very helpful service team. Thanks"
"Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly…"
Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly delivered.
"The whole experience was very positive. Excellent customer service. Will definitely use again. Thank you."
Choice
"Great range of products, and prompt delivery"
"Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide…"
Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide range of art materials .
"Great stock and great prices"
Responsiveness
"very prompt and efficient service"
"Efficient and prompt"
"I was really impressed by both the delivery time and the promptness of responses I had after sale. Really recommended as a seller."
Friendliness & courtesy
"Very helpful staff and friendly"
"Excellent service and staff quality art supplies"
"Great prices, fantastic customer service"
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A. A.
22 Feb 2022
Verified reviewWebsite very easy to navigate.Products listed perfectly. My item was delivered very quickly. Very happy.
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A. A.
22 Feb 2022
Verified reviewVery happy with purchase and quickness of delivery. I do wish there was a gift option at check out so they do not know the price.
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A. A.
22 Feb 2022
Verified reviewA very reliable service all promptly delivered...great value
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A. A.
22 Feb 2022
Verified reviewMy order was delivered quickly and I was happy with the customer service
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A. A.
22 Feb 2022
Verified reviewQuality paints at reasonable prices
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A. A.
22 Feb 2022
Verified reviewItems delivered promptly.
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A. A.
22 Feb 2022
Verified reviewvery good in all
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A. A.
22 Feb 2022
Verified reviewExcellent website and fast delivery
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A. A.
22 Feb 2022
Verified reviewGood selection, good prices, quick delivery, quality items, will order again thank you!
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A. A.
22 Feb 2022
Verified reviewGood product. Good price. Good service.
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A. A.
22 Feb 2022
Verified reviewExcellent friendly and fast service
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A. A.
22 Feb 2022
Verified reviewa good supplier with fair pricing plicy quick delivery and fair pricing
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A. A.
8 Feb 2022
Verified reviewFirst time I have used this company and I am very impressed , especially on prices and sale items, fast delivery.
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A. A.
8 Feb 2022
Verified reviewBeautiful products and they arrived really quickly!! Thank you so much ☺️
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A. A.
6 Feb 2022
Verified reviewExcellent product range and great service.
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A. A.
6 Feb 2022
Verified reviewVery quick delivery of an excellent product well protected with bubble wrap etc. Excellent service, thank you.
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A. A.
5 Feb 2022
Verified reviewNice quick delivery and product exactly as described.
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A. A.
5 Feb 2022
Verified reviewQuick efficient service
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A. A.
5 Feb 2022
Verified reviewSimple to order and I found everything I needed. Nice to have a site like this. Everything came well packed
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A. A.
5 Feb 2022
Verified reviewExcellent fast service
Reviews displayed in chronological order
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