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Review Summary
Cowlingandwilcox is praised for making ordering straightforward, with a site that is easy to use and a clear online selection of art materials. Customers also mention helpful communication and customer service, which makes the whole process feel smooth and reassuring.
Delivery
"Great service, prices and prompt delivery. Thank you"
"Excellent customer service quick delivery and great price thank you"
"Fantastic. Easy to navigate website. Great savings. Arrived well packaged. And products exactly as described"
Digital experience
"Easy to navigate. Simple to use. Variety of ways to pay. Simple and quick."
"Easy to use website, efficient delivery. Will be using again."
"The site is easy to use, could spend ages looking at the different departments. I had a bit of trouble at checkout with my account, but customer…"
The site is easy to use, could spend ages looking at the different departments. I had a bit of trouble at checkout with my account, but customer service were really helpful and sorted it out right away.
Team expertise
"Very efficient service and very helpful service team. Thanks"
"Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly…"
Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly delivered.
"The whole experience was very positive. Excellent customer service. Will definitely use again. Thank you."
Choice
"Great range of products, and prompt delivery"
"Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide…"
Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide range of art materials .
"Great stock and great prices"
Responsiveness
"very prompt and efficient service"
"Efficient and prompt"
"I was really impressed by both the delivery time and the promptness of responses I had after sale. Really recommended as a seller."
Friendliness & courtesy
"Very helpful staff and friendly"
"Excellent service and staff quality art supplies"
"Great prices, fantastic customer service"
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A. A.
22 Feb 2022
Verified reviewFast delivery,well packaged and great price
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A. A.
22 Feb 2022
Verified reviewFast delivery, great prices
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A. A.
22 Feb 2022
Verified reviewEasy site to navigate , excellent products at good prices
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A. A.
22 Feb 2022
Verified reviewThank you - excellent service and I knew the product I was ordering.
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A. A.
22 Feb 2022
Verified reviewVery good website , received package on time if not before stated. Overall excellent 👍
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A. A.
22 Feb 2022
Verified reviewVery prompt delivery of my paints even to the far reaches of Argyll!!
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A. A.
22 Feb 2022
Verified reviewFantastic service and very helpful. 10/10
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A. A.
22 Feb 2022
Verified reviewExcellent online service, clear guidelines regarding payment options. Postage reasonable.I would highly recommend this service
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A. A.
22 Feb 2022
Verified reviewvery good all round no problems.
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A. A.
22 Feb 2022
Verified reviewUsed order site B4 excellent products prices and delivery
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A. A.
22 Feb 2022
Verified reviewBrilliant all round service with fast delivery and quality items.
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A. A.
22 Feb 2022
Verified reviewQuick delivery, like the products
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A. A.
22 Feb 2022
Verified reviewI like Cowling & Wilcox because they always have what I want in stock and at excellent prices.
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A. A.
22 Feb 2022
Verified reviewsimple to find and order, prompt delivery
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A. A.
22 Feb 2022
Verified reviewSmooth, easy and straight forward transaction. Prompt delivery as usual.
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A. A.
22 Feb 2022
Verified reviewI haven't used the watercolour brushes yet but they look fine and delivery was fast.
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A. A.
22 Feb 2022
Verified reviewEasy site to navigate, prompt service - all good!
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A. A.
22 Feb 2022
Verified reviewservice excellent
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A. A.
22 Feb 2022
Verified reviewQuality product for the money and fast service, will use again.
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A. A.
22 Feb 2022
Verified reviewLovely range of products, great service and speedy delivery!
Reviews displayed in chronological order
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