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Review Summary
Cowlingandwilcox is praised for making ordering straightforward, with a site that is easy to use and a clear online selection of art materials. Customers also mention helpful communication and customer service, which makes the whole process feel smooth and reassuring.
Delivery
"Great service, prices and prompt delivery. Thank you"
"Excellent customer service quick delivery and great price thank you"
"Fantastic. Easy to navigate website. Great savings. Arrived well packaged. And products exactly as described"
Digital experience
"Easy to navigate. Simple to use. Variety of ways to pay. Simple and quick."
"Easy to use website, efficient delivery. Will be using again."
"The site is easy to use, could spend ages looking at the different departments. I had a bit of trouble at checkout with my account, but customer…"
The site is easy to use, could spend ages looking at the different departments. I had a bit of trouble at checkout with my account, but customer service were really helpful and sorted it out right away.
Team expertise
"Very efficient service and very helpful service team. Thanks"
"Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly…"
Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly delivered.
"The whole experience was very positive. Excellent customer service. Will definitely use again. Thank you."
Choice
"Great range of products, and prompt delivery"
"Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide…"
Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide range of art materials .
"Great stock and great prices"
Responsiveness
"very prompt and efficient service"
"Efficient and prompt"
"I was really impressed by both the delivery time and the promptness of responses I had after sale. Really recommended as a seller."
Friendliness & courtesy
"Very helpful staff and friendly"
"Excellent service and staff quality art supplies"
"Great prices, fantastic customer service"
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A. A.
9 Mar 2022
Verified reviewGot what I asked for.
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A. A.
9 Mar 2022
Verified reviewI ordered, they sent, it arrived. 5 stars
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A. A.
9 Mar 2022
Verified reviewGood value with efficient, speedy delivery
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A. A.
9 Mar 2022
Verified reviewCowling and Wilcox are excellent, reliable people to deal with. Their prices are excellent and they keep their word on delivery dates
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A. A.
9 Mar 2022
Verified reviewSmooth on-line ordering and fast delivery.
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A. A.
9 Mar 2022
Verified reviewExcellent prices on quality paints and a great range of colours; all with a speedy and efficient delivery.
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A. A.
9 Mar 2022
Verified reviewQuick dispatch and arrived in good condition
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A. A.
9 Mar 2022
Verified reviewExcellent service and very reasonable prices. Very satisfied.
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A. A.
9 Mar 2022
Verified reviewLike the fact you can choose price and different products to look at, delivery was standard unless you want a quicker delivery at a bit extra, managed to navigate the site quite easily
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A. A.
9 Mar 2022
Verified reviewVery pleased with the service. Very quick delivery and exactly as described. Good quality item.
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A. A.
9 Mar 2022
Verified reviewGreat east site to shop, have most stuff that I need and at great prices.
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A. A.
9 Mar 2022
Verified reviewVery good website, great service and delivery time. Very good value and I would recommend.
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A. A.
9 Mar 2022
Verified reviewvery prompt delivery of all the items I ordered
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A. A.
9 Mar 2022
Verified reviewThe kit was a gift and I haven’t seen it, but have heard that delivery was speedy and the recipient is very pleased with it.
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A. A.
9 Mar 2022
Verified reviewExcellent - prompt,efficient service and delivery. Item as described and exactly what was wanted,
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A. A.
9 Mar 2022
Verified reviewNo delivery time on order and no response from an email I sent to the support desk. While the order arrived within 4 - 5 days, the communication was terrible
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A. A.
23 Feb 2022
Verified reviewQuick, efficient service - from order placement through to final delivery.
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A. A.
23 Feb 2022
Verified reviewThe site was easy to use, delivery and customer service - outstanding.
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A. A.
22 Feb 2022
Verified reviewProduct was easy to find on the site and the site was easy to use with a great range of product
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A. A.
22 Feb 2022
Verified reviewEverything fine... parcel arrived as quoted. Thankyou for your service!
Reviews displayed in chronological order
Contact
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