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Review Summary
Cowlingandwilcox is praised for making ordering straightforward, with a site that is easy to use and a clear online selection of art materials. Customers also mention helpful communication and customer service, which makes the whole process feel smooth and reassuring.
Delivery
"Great service, prices and prompt delivery. Thank you"
"Excellent customer service quick delivery and great price thank you"
"Fantastic. Easy to navigate website. Great savings. Arrived well packaged. And products exactly as described"
Digital experience
"Easy to navigate. Simple to use. Variety of ways to pay. Simple and quick."
"Easy to use website, efficient delivery. Will be using again."
"The site is easy to use, could spend ages looking at the different departments. I had a bit of trouble at checkout with my account, but customer…"
The site is easy to use, could spend ages looking at the different departments. I had a bit of trouble at checkout with my account, but customer service were really helpful and sorted it out right away.
Team expertise
"Very efficient service and very helpful service team. Thanks"
"Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly…"
Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly delivered.
"The whole experience was very positive. Excellent customer service. Will definitely use again. Thank you."
Choice
"Great range of products, and prompt delivery"
"Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide…"
Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide range of art materials .
"Great stock and great prices"
Responsiveness
"very prompt and efficient service"
"Efficient and prompt"
"I was really impressed by both the delivery time and the promptness of responses I had after sale. Really recommended as a seller."
Friendliness & courtesy
"Very helpful staff and friendly"
"Excellent service and staff quality art supplies"
"Great prices, fantastic customer service"
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A. A.
14 Apr 2022
Verified reviewVery pleased with item and delivery
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A. A.
14 Apr 2022
Verified reviewPerfect for my art!
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A. A.
14 Apr 2022
Verified reviewFast delivery
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A. A.
14 Apr 2022
Verified reviewI absolutely love my delivery it arrived very quickly thanks
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A. A.
14 Apr 2022
Verified reviewAlways helpful and usually has everything I need
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A. A.
14 Apr 2022
Verified reviewWebsite very easy to navigate. instantly found the products I required.
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A. A.
14 Apr 2022
Verified reviewFast and efficient service
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A. A.
14 Apr 2022
Verified reviewprofessional and speedy
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A. A.
14 Apr 2022
Verified reviewVery Quick filers and well packed
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A. A.
14 Apr 2022
Verified reviewAble to buy from an excellent range of stock, some of which is not easy to find elsewhere. Good pricing and a very prompt delivery.
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A. A.
14 Apr 2022
Verified reviewVery prompt delivery
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A. A.
14 Apr 2022
Verified reviewFast delivery, all products came in perfect condition. Will and, have recommended to all my arty friends and family.
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A. A.
14 Apr 2022
Verified reviewGreat customer service. Easy to communicate. Satisfied. Highly recommended
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A. A.
14 Apr 2022
Verified reviewI was delighted to find I could buy individual colours. The website was easy to use, and delivery very prompt. Thank you.
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A. A.
14 Apr 2022
Verified reviewEasy site to manoeuvre when ordering…. quick delivery, good company for product, price, no problems. Loving my Michael Harding oil paints!
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A. A.
14 Apr 2022
Verified reviewSite very easy to navigate, Advise concerning delivery spot on, Delivery great. Products as expected wonderful.
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A. A.
14 Apr 2022
Verified reviewMy first order and I'm impressed, very competitively priced and arrived promptly
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A. A.
14 Apr 2022
Verified reviewSuper range of products and brilliant service.
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A. A.
14 Apr 2022
Verified reviewFast delivery. Reliable online service.
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A. A.
14 Apr 2022
Verified reviewStandard
Reviews displayed in chronological order
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