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Review Summary
Cowlingandwilcox is praised for making ordering straightforward, with a site that is easy to use and a clear online selection of art materials. Customers also mention helpful communication and customer service, which makes the whole process feel smooth and reassuring.
Delivery
"Reliably good products at great prices and swift delivery"
"Excellent service. Beautifully packaged."
"Good quality artistic wares. On time. Well packed."
Digital experience
"Easy to order from the web site and delivered quickly"
"Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be…"
Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be buying here again.
"Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options…"
Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options including PayPal and Klarna. Item ordered was delivered quickly and no problems at all. Will definitely buy from again.
Team expertise
"Very efficient service and very helpful service team. Thanks"
"Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly…"
Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly delivered.
"The whole experience was very positive. Excellent customer service. Will definitely use again. Thank you."
Choice
"Great range of products, and prompt delivery"
"Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide…"
Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide range of art materials .
"Great stock and great prices"
Responsiveness
"very prompt and efficient service"
"Efficient and prompt"
"I was really impressed by both the delivery time and the promptness of responses I had after sale. Really recommended as a seller."
Friendliness & courtesy
"Very helpful staff and friendly"
"Excellent service and staff quality art supplies"
"Great prices, fantastic customer service"
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A. A.
3 Aug 2022
Verified reviewGood service, good deals and my favourite products always there.
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A. A.
2 Aug 2022
Verified reviewI purchased two sizes of tracing-paper pads at an excellent price.
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A. A.
2 Aug 2022
Verified reviewGood website with accurate descriptions. Best price I could find anywhere for watercolour tubes. Delivery was quick. Will use company again and recommend to friends.
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A. A.
2 Aug 2022
Verified reviewIt was very clear and I was pleased with the selection and price of the products
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A. A.
2 Aug 2022
Verified reviewVery happy with my purchase. Will definitely buy again.
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A. A.
2 Aug 2022
Verified reviewExcellent service and great product
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A. A.
2 Aug 2022
Verified reviewVery good quality canvases as a good price, and speedy delivery
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A. A.
2 Aug 2022
Verified reviewReally pleased l found this retailer. Good website. Products l have received are in good condition, just what l wanted and at the right price. Good supplier of art materials. Delivery arrangements very good and timely
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A. A.
2 Aug 2022
Verified reviewReally pleased with this company for art supplies. Sent very quickly with the fast track option that wasn’t overly expensive. Packed very well with minimum packaging. Everything available.
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A. A.
2 Aug 2022
Verified reviewThis was the first time I have ordered from Cowling and Wilcox. The order process was simple and the products arrived promptly.
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A. A.
2 Aug 2022
Verified reviewEasy to order with a clear description of my paintbox, and no problem to pay and not a long wait to receive it
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A. A.
2 Aug 2022
Verified reviewVery good quick post
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A. A.
2 Aug 2022
Verified reviewOne item arrived damaged in transit but Cowling & Wilcox replaced it immediately without any quibbles. First rate service.
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A. A.
2 Aug 2022
Verified reviewExcellent service. Happy with product, came as described
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A. A.
2 Aug 2022
Verified reviewGreat service
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A. A.
2 Aug 2022
Verified reviewExcellent service and delivery
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A. A.
2 Aug 2022
Verified reviewSuper selection, good prices and fast delivery.
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A. A.
2 Aug 2022
Verified reviewHad seen mixed reviews about this site but have to say we had everything delivered on a timely basis and the products were all in good shape 👍
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A. A.
2 Aug 2022
Verified reviewCannot fault such a fast service
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A. A.
2 Aug 2022
Verified reviewExcellent service and reasonably priced.
Reviews displayed in chronological order
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