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Review Summary
Cowlingandwilcox is praised for making ordering straightforward, with a site that is easy to use and a clear online selection of art materials. Customers also mention helpful communication and customer service, which makes the whole process feel smooth and reassuring.
Delivery
"Reliably good products at great prices and swift delivery"
"Excellent service. Beautifully packaged."
"Good quality artistic wares. On time. Well packed."
Digital experience
"Easy to order from the web site and delivered quickly"
"Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be…"
Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be buying here again.
"Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options…"
Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options including PayPal and Klarna. Item ordered was delivered quickly and no problems at all. Will definitely buy from again.
Team expertise
"Very efficient service and very helpful service team. Thanks"
"Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly…"
Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly delivered.
"The whole experience was very positive. Excellent customer service. Will definitely use again. Thank you."
Choice
"Great range of products, and prompt delivery"
"Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide…"
Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide range of art materials .
"Great stock and great prices"
Responsiveness
"very prompt and efficient service"
"Efficient and prompt"
"I was really impressed by both the delivery time and the promptness of responses I had after sale. Really recommended as a seller."
Friendliness & courtesy
"Very helpful staff and friendly"
"Excellent service and staff quality art supplies"
"Great prices, fantastic customer service"
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A. A.
16 Aug 2022
Verified reviewGreat product. Fast service. Nicely packaged
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A. A.
15 Aug 2022
Verified reviewEasy to follow and swift service. Would use them again.
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A. A.
15 Aug 2022
Verified reviewFast delivery, competitively priced items. Really pleased with the whole experience. Would recommend!
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A. A.
15 Aug 2022
Verified reviewBrilliant!
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A. A.
14 Aug 2022
Verified reviewvery good company to buy from. Always had good service from them.
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A. A.
14 Aug 2022
Verified reviewNo problems ordering and my order arrived in 2 days
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A. A.
13 Aug 2022
Verified reviewGood website, easy to use and order materials-great prices. My order came a few days later-v impressed.
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A. A.
13 Aug 2022
Verified reviewFast shipping and good quality products.
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A. A.
13 Aug 2022
Verified reviewHave used Cowling and Wilcox a number of times and always found them very efficient good quality stock and fast delivery coupled with keen prices.
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A. A.
13 Aug 2022
Verified reviewGood price and delivery swiftly
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A. A.
13 Aug 2022
Verified reviewPrompt, cheerful and helpful always - and competitive prices too.
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A. A.
13 Aug 2022
Verified reviewWebsite easily navigated and chosen articles easily found. Purchase procedure completed without any problems and goods arrived very quickly, well packaged.
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A. A.
13 Aug 2022
Verified reviewThe canvasses were reasonably priced and arrived quickly.
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A. A.
12 Aug 2022
Spontaneous reviewGreat company who take care of their customers. Nice range of products.
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A. A.
12 Aug 2022
Verified reviewGreat company to deal with. Sorted a minor issue for me with great understanding. Cowling & Wilcox will be my first choice for art supplies in future.
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A. A.
12 Aug 2022
Verified reviewVery happy with the products that I ordered for my daughter, and prompt delivery.
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A. A.
12 Aug 2022
Verified reviewI've purchased almost all my art supplies from Cowling & Wilcox and have never been disappointed with the quality and speed of the service I have received. I always recommend them to friends and family.
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A. A.
12 Aug 2022
Verified reviewExcellent
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A. A.
12 Aug 2022
Verified reviewAn excellent company with the best choices plus savings too
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A. A.
12 Aug 2022
Verified reviewGoods well priced and arrived quickly
Reviews displayed in chronological order
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