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Review Summary
Cowlingandwilcox is praised for making ordering straightforward, with a site that is easy to use and a clear online selection of art materials. Customers also mention helpful communication and customer service, which makes the whole process feel smooth and reassuring.
Delivery
"Reliably good products at great prices and swift delivery"
"Excellent service. Beautifully packaged."
"Good quality artistic wares. On time. Well packed."
Digital experience
"Easy to order from the web site and delivered quickly"
"Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be…"
Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be buying here again.
"Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options…"
Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options including PayPal and Klarna. Item ordered was delivered quickly and no problems at all. Will definitely buy from again.
Team expertise
"Very efficient service and very helpful service team. Thanks"
"Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly…"
Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly delivered.
"The whole experience was very positive. Excellent customer service. Will definitely use again. Thank you."
Choice
"Great range of products, and prompt delivery"
"Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide…"
Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide range of art materials .
"Great stock and great prices"
Responsiveness
"very prompt and efficient service"
"Efficient and prompt"
"I was really impressed by both the delivery time and the promptness of responses I had after sale. Really recommended as a seller."
Friendliness & courtesy
"Very helpful staff and friendly"
"Excellent service and staff quality art supplies"
"Great prices, fantastic customer service"
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A. A.
3 Sept 2022
Verified reviewI found the website easy to navigate, with a good choice of artist's materials available. I was able to compare the sizes and prices of different ranges.
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A. A.
3 Sept 2022
Verified reviewIt came really quickly
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A. A.
3 Sept 2022
Verified reviewGood product choice, easy website.
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A. A.
3 Sept 2022
Verified reviewCustomer service was excellent when dealing with some sub-standard products from Winsor and Newton.
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A. A.
3 Sept 2022
Verified reviewBrilliant products, prices and service
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A. A.
3 Sept 2022
Verified reviewExcellent
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A. A.
3 Sept 2022
Verified reviewThis is my favourite online art shop. Easy to use website and quick delivery. The shops are great too.
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A. A.
3 Sept 2022
Verified reviewExcellent...Good service
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A. A.
3 Sept 2022
Verified reviewPrompt delivery of items, excellent customer service.
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A. A.
3 Sept 2022
Verified reviewthey're my go to art supply for online, fast and easy and good quality products. Any issues quickly resolved
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A. A.
20 Aug 2022
Verified reviewCowling and Wilcox is a go-to art shop for many of my art needs. When I order online, the goods arrive quickly and in good condition,
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A. A.
20 Aug 2022
Verified reviewThe order was shipped very promptly and packed well. enjoying the products!
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A. A.
19 Aug 2022
Verified reviewMy first order. Was very pleased. Item arrived in good condition, well packaged and on time.
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A. A.
19 Aug 2022
Verified reviewGreat products and customer service. I will continue to do all my art related shopping with here
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A. A.
19 Aug 2022
Verified reviewjust excellent
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A. A.
19 Aug 2022
Verified reviewExcellent in all aspects.
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A. A.
19 Aug 2022
Verified reviewI came across the site via Google when seeking Goldline sleeves and the link was to just one specific page. I can't say I explored the site otherwise but the layout is clear and uncluttered, the purchasing process very straightforward.
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A. A.
19 Aug 2022
Verified reviewExcellent service
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A. A.
19 Aug 2022
Verified reviewGreat range of products at great prices.
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A. A.
16 Aug 2022
Verified reviewreally good products and excellent service. Definitely will order from them again
Reviews displayed in chronological order
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