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Review Summary
Cowlingandwilcox is praised for making ordering straightforward, with a site that is easy to use and a clear online selection of art materials. Customers also mention helpful communication and customer service, which makes the whole process feel smooth and reassuring.
Delivery
"delivered as ordered promptly Good value especially special offers."
"Easy to navigate site. Genuine reductions on known brands. Well packaged products and delivery as described. Excellent"
"Easy to order, excellent service. Thank you.k"
Digital experience
"Easy to order from the web site and delivered quickly"
"Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be…"
Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be buying here again.
"Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options…"
Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options including PayPal and Klarna. Item ordered was delivered quickly and no problems at all. Will definitely buy from again.
Team expertise
"Wonderful customer service"
"Very efficient service and very helpful service team. Thanks"
"Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly…"
Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly delivered.
Choice
"Great range of products, and prompt delivery"
"Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide…"
Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide range of art materials .
"Great stock and great prices"
Responsiveness
"very prompt and efficient service"
"Efficient and prompt"
"I was really impressed by both the delivery time and the promptness of responses I had after sale. Really recommended as a seller."
Friendliness & courtesy
"The whole experience was very positive. Excellent customer service. Will definitely use again. Thank you."
"Very helpful staff and friendly"
"Excellent service and staff quality art supplies"
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A. A.
10 Feb 2023
Verified reviewExcellent service and prices are competitive. Would be great if the cost of p&p was lower.
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A. A.
10 Feb 2023
Verified reviewHave a few sites which I visit for art materials. This was a specific thing and Cowling and Wilcox had them on offer. Easy to use website and good despatch.
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A. A.
10 Feb 2023
Verified reviewvery helpful.
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A. A.
10 Feb 2023
Verified reviewAlways fast helpful service at good prices.
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A. A.
10 Feb 2023
Verified reviewThis is a friendly easy site to use for information and from which to order. Very comprehensively stocked, and quickly and efficiently executed and delivered on time.
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A. A.
10 Feb 2023
Verified reviewFirst class, good price, free speedy delivery, well packaged.
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A. A.
10 Feb 2023
Verified reviewPrompt efficient service. Extremely helpful staff. Product delivered on time. Exactly what I wanted.
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A. A.
10 Feb 2023
Verified reviewGreat service, easy to use website & quick delivery.
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A. A.
10 Feb 2023
Verified reviewExcellent and speedy service. Lovely quality goods, thank you.
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A. A.
10 Feb 2023
Verified reviewBought in the sale. Good prices and fast delivery. Would recommend the company.
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A. A.
10 Feb 2023
Verified reviewquick efficent best quality m,aterial, amzinig helpful staff onlinme and on the phone and in the store
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A. A.
10 Feb 2023
Verified reviewGood products at great prices, delivered quickly.
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A. A.
7 Feb 2023
Verified reviewI ordered this item mistakenly. It was delivered quickly and the return process was efficient with speedy return of the money. Thanks
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A. A.
7 Feb 2023
Verified reviewOn time Well packed
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A. A.
7 Feb 2023
Verified reviewThis arrived with no instructions. The easel is unwieldy and awkward, and kept on collapsing.
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A. A.
7 Feb 2023
Verified reviewThe ordering process was easy and the canvas arrived promptly.
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A. A.
7 Feb 2023
Verified reviewAs always a seamless transaction from start to finish, excellent.
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A. A.
7 Feb 2023
Verified reviewVery good, great service. I would recommend.
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A. A.
7 Feb 2023
Verified reviewYou are on a voyage of discovery when browsing the Cowling & Wilcox website. Any one of the items on offer is the star on the horizon. Being able to rest assured that my orders arrive safe and sound is a big plus.
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A. A.
7 Feb 2023
Verified reviewMy wife likes these brushes. Time will tell how durable they are.
Reviews displayed in chronological order
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