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Review Summary
Cowlingandwilcox is praised for making ordering straightforward, with a site that is easy to use and a clear online selection of art materials. Customers also mention helpful communication and customer service, which makes the whole process feel smooth and reassuring.
Delivery
"delivered as ordered promptly Good value especially special offers."
"Easy to navigate site. Genuine reductions on known brands. Well packaged products and delivery as described. Excellent"
"Easy to order, excellent service. Thank you.k"
Digital experience
"Easy to order from the web site and delivered quickly"
"Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be…"
Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be buying here again.
"Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options…"
Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options including PayPal and Klarna. Item ordered was delivered quickly and no problems at all. Will definitely buy from again.
Team expertise
"Wonderful customer service"
"Very efficient service and very helpful service team. Thanks"
"Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly…"
Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly delivered.
Choice
"Great range of products, and prompt delivery"
"Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide…"
Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide range of art materials .
"Great stock and great prices"
Responsiveness
"very prompt and efficient service"
"Efficient and prompt"
"I was really impressed by both the delivery time and the promptness of responses I had after sale. Really recommended as a seller."
Friendliness & courtesy
"The whole experience was very positive. Excellent customer service. Will definitely use again. Thank you."
"Very helpful staff and friendly"
"Excellent service and staff quality art supplies"
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A. A.
3 Mar 2023
Verified reviewOrdered a painting easel for my wife. It was delivered in quick time and is fabulous quality for the money.
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A. A.
3 Mar 2023
Verified reviewbought from web site- easy to use, returning customer so very happy
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A. A.
3 Mar 2023
Verified reviewMy canvas arrived with a whole in it. It’s needed to use it asap so had to tape up the hole, not ideal
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A. A.
3 Mar 2023
Verified revieweasy navigation of site.good communacation re delivery
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A. A.
3 Mar 2023
Verified reviewEasy website, great sale prices.
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A. A.
3 Mar 2023
Verified reviewGood range of products, fair pricing and excellent delivery times.
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A. A.
3 Mar 2023
Verified reviewThe canvas order was good value but took far to long to arrive other than that good qualityq
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A. A.
3 Mar 2023
Verified reviewSwift delivery of the products, and great customer service when one of the items had an issue, which was resolved quickly and well.
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A. A.
3 Mar 2023
Verified reviewGreat range of products and excellent service.
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A. A.
3 Mar 2023
Verified reviewGreat website and value for money. Order arrived promptly.
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A. A.
3 Mar 2023
Verified reviewEasy to order, quickly received.
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A. A.
3 Mar 2023
Verified reviewFast delivery and great prices - I always shop around first so I know I'm getting good value.
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A. A.
3 Mar 2023
Verified reviewExcellent service and the items were of very good quality. Would definitely recommend
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A. A.
3 Mar 2023
Verified reviewJust great stuff.
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A. A.
3 Mar 2023
Verified reviewGood prices, fast shipping.
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A. A.
3 Mar 2023
Verified reviewGood value site, with quality items
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A. A.
3 Mar 2023
Verified reviewOrdering and delivery was no problem I bought it for a present - the receiver was very pleased with it
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A. A.
3 Mar 2023
Verified reviewEasy to use site . Very speedy delivery and excellent products
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A. A.
3 Mar 2023
Verified reviewOrder delivered very quickly and quality great value.
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A. A.
3 Mar 2023
Verified reviewQuick service and good packaging
Reviews displayed in chronological order
Contact
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