Review Summary
Cowlingandwilcox is praised for making ordering straightforward, with a site that is easy to use and a clear online selection of art materials. Customers also mention helpful communication and customer service, which makes the whole process feel smooth and reassuring.
Delivery
"Reasonable price, delivered on time!"
"There was a glitch when ordering online. I left a message which was responded to promptly. The item arrived the next day. Great service."
"Easy to order, despatched quickly and good delivery."
Digital experience
"Good site & easy to look up items"
"Easy to navigate site. Genuine reductions on known brands. Well packaged products and delivery as described. Excellent"
"Easy to order from the web site and delivered quickly"
Team expertise
"Wonderful customer service"
"Very efficient service and very helpful service team. Thanks"
"Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly…"
Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly delivered.
Choice
"Good choice of all art materials Good price and arrived very quickly"
"Great range of products, and prompt delivery"
"Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide…"
Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide range of art materials .
Responsiveness
"very prompt and efficient service"
"Efficient and prompt"
"I was really impressed by both the delivery time and the promptness of responses I had after sale. Really recommended as a seller."
Friendliness & courtesy
"The whole experience was very positive. Excellent customer service. Will definitely use again. Thank you."
"Very helpful staff and friendly"
"Excellent service and staff quality art supplies"
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A. A.
21 Aug 2023
Verified reviewExcellent quality paper at a very good price
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A. A.
21 Aug 2023
Verified reviewEasy to navigate site, product as advertised, good quality, and delivery was within the delivery time slot.
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A. A.
21 Aug 2023
Verified reviewA great company to buy from, good products, prompt service and very good prices. I usually get my supplies from Cowling and Wilcox
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A. A.
21 Aug 2023
Verified reviewFirst time I have ordered from this site, very happy with the price of my water based oil paints and the great customer service. Quick and efficient. Highly recommend.
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A. A.
21 Aug 2023
Verified reviewAll good, packed well and arrived quickly. Great service and selection of items. I would order again.
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A. A.
21 Aug 2023
Verified reviewitem as stated and arrived prompt
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A. A.
21 Aug 2023
Verified reviewOrder arrived quickly.
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A. A.
21 Aug 2023
Verified reviewGreat range
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A. A.
21 Aug 2023
Verified reviewThis was my first order with this company & was very impressed. All items were really good & prices excellent. Thanks a lot. I will return 😊
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A. A.
21 Aug 2023
Verified reviewAs always a pleasure to deal with Cowling and Wilcox. No hassles, everything at a great price, and delivery 100% spot on. I've several items from and never been disappointed 👍
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A. A.
21 Aug 2023
Verified reviewGreat price and brushes extremely well packaged. Highly recommended
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A. A.
21 Aug 2023
Verified reviewThe book is a really great size and means I will be able to do a brilliant amount of drawing, also the front cover and everything is in such good order.It was not the most easiest to find but I thought this a very good purchase.
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A. A.
21 Aug 2023
Verified reviewVery satisfied
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A. A.
21 Aug 2023
Verified reviewVery satisfied with my purchase and the service.
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A. A.
21 Aug 2023
Verified reviewexcellent service, good communication and competitive pricing, highly recommended
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A. A.
21 Aug 2023
Verified reviewVery easy to use website. Orders confirmed quickly and despatched as soon as possible. Parcel often arrives before expected.
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A. A.
21 Aug 2023
Verified reviewQuick and easy ordering and prompt posting. A small issue with one of the items ordered was resolved at once and with no fuss.
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A. A.
21 Aug 2023
Verified reviewVery good
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A. A.
21 Aug 2023
Verified reviewEfficient, friendly and helpful customer service, prompt delivery. All in all a great customer experience.
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A. A.
21 Aug 2023
Verified reviewEverything is fine, thanks
Reviews displayed in chronological order