Review Summary
Cowlingandwilcox is praised for making ordering straightforward, with a site that is easy to use and a clear online selection of art materials. Customers also mention helpful communication and customer service, which makes the whole process feel smooth and reassuring.
Delivery
"delivered as ordered promptly Good value especially special offers."
"Easy to navigate site. Genuine reductions on known brands. Well packaged products and delivery as described. Excellent"
"Easy to order, excellent service. Thank you.k"
Digital experience
"Easy to order from the web site and delivered quickly"
"Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be…"
Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be buying here again.
"Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options…"
Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options including PayPal and Klarna. Item ordered was delivered quickly and no problems at all. Will definitely buy from again.
Team expertise
"Wonderful customer service"
"Very efficient service and very helpful service team. Thanks"
"Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly…"
Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly delivered.
Choice
"Great range of products, and prompt delivery"
"Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide…"
Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide range of art materials .
"Great stock and great prices"
Responsiveness
"very prompt and efficient service"
"Efficient and prompt"
"I was really impressed by both the delivery time and the promptness of responses I had after sale. Really recommended as a seller."
Friendliness & courtesy
"The whole experience was very positive. Excellent customer service. Will definitely use again. Thank you."
"Very helpful staff and friendly"
"Excellent service and staff quality art supplies"
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A. A.
14 Nov 2023
Verified reviewVery good. Very quick delivery.
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A. A.
14 Nov 2023
Verified reviewGreat selection of products
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A. A.
4 Nov 2023
Verified reviewI buy 200ml oil paint.great price and quick delivery..I would recommend this company.
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A. A.
4 Nov 2023
Verified reviewProcess was excellent from order to delivery
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A. A.
4 Nov 2023
Verified reviewQuick delivery, helpful staff.
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A. A.
4 Nov 2023
Verified reviewVery good speedy service. No mess no fuss. Would use this service again.
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A. A.
4 Nov 2023
Verified reviewI got my order in time and am pleased with my purchase.
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A. A.
4 Nov 2023
Verified reviewExcellent service. Package was well protected.
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A. A.
4 Nov 2023
Verified reviewThe service was great and the delivery very quick
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A. A.
4 Nov 2023
Verified reviewpersonal care, wonderful follow up.
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A. A.
4 Nov 2023
Verified reviewfast delivery and product as described
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A. A.
4 Nov 2023
Verified reviewGreat service product arrived in days of order
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A. A.
4 Nov 2023
Verified reviewIt was easy to navigate. Found what I wanted and placed the order with no trouble at all.
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A. A.
4 Nov 2023
Verified reviewExcellent service and delivery
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A. A.
4 Nov 2023
Verified reviewMy order arrived quickly & I was very pleased with everything I ordered, so much so, I’ve just put in another order!!😊
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A. A.
4 Nov 2023
Verified reviewAlways give good service at competitive prices.
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A. A.
4 Nov 2023
Verified reviewVery happy with quality of goods and speed of delivery. Perfect thank you!
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A. A.
4 Nov 2023
Verified reviewQuick and perfect
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A. A.
4 Nov 2023
Verified reviewLovely product range. Easy to use website. Easy checkout.
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A. A.
4 Nov 2023
Verified reviewGreat prices, prompt delivery and a good selection.
Reviews displayed in chronological order