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Review Summary
Cowlingandwilcox is praised for making ordering straightforward, with a site that is easy to use and a clear online selection of art materials. Customers also mention helpful communication and customer service, which makes the whole process feel smooth and reassuring.
Delivery
"delivered as ordered promptly Good value especially special offers."
"Easy to navigate site. Genuine reductions on known brands. Well packaged products and delivery as described. Excellent"
"Easy to order, excellent service. Thank you.k"
Digital experience
"Easy to order from the web site and delivered quickly"
"Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be…"
Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be buying here again.
"Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options…"
Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options including PayPal and Klarna. Item ordered was delivered quickly and no problems at all. Will definitely buy from again.
Team expertise
"Wonderful customer service"
"Very efficient service and very helpful service team. Thanks"
"Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly…"
Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly delivered.
Choice
"Great range of products, and prompt delivery"
"Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide…"
Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide range of art materials .
"Great stock and great prices"
Responsiveness
"very prompt and efficient service"
"Efficient and prompt"
"I was really impressed by both the delivery time and the promptness of responses I had after sale. Really recommended as a seller."
Friendliness & courtesy
"The whole experience was very positive. Excellent customer service. Will definitely use again. Thank you."
"Very helpful staff and friendly"
"Excellent service and staff quality art supplies"
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A. A.
4 Feb 2024
Verified reviewSuperb service, lovely items promptly dispatched and well packaged. Great!!
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A. A.
4 Feb 2024
Verified reviewVery efficient ordering process and prompt delivery. The paints were an excellent price, well packed and as advertised.
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A. A.
4 Feb 2024
Verified reviewGreat discount on this product and it arrived on time.
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A. A.
4 Feb 2024
Verified reviewExcellent value and service
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A. A.
4 Feb 2024
Verified reviewexcellent service.
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A. A.
4 Feb 2024
Verified reviewThe easel I bought is absolutely fantastic. Strong and well made. Great price in the sale. Prompt delivery, well packaged and great communication. Highly recommend this company.
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A. A.
4 Feb 2024
Verified reviewMy first order was dealt with efficiently
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A. A.
4 Feb 2024
Verified reviewGreat product fast and reliable service. Will order again
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A. A.
4 Feb 2024
Verified reviewFirst class product and service
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A. A.
4 Feb 2024
Verified reviewFairly straightforward to navigate Decent description and clear pricing
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A. A.
4 Feb 2024
Verified reviewEasy to use site and a great range of products . Always competitive on price. Prompt delivery.
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A. A.
4 Feb 2024
Verified reviewGood service.
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A. A.
4 Feb 2024
Verified reviewAlways good quality items at a fair price, especially when there are special offers to be had. Never had any problems with on time delivery & always look forward to my parcel in the post.
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A. A.
4 Feb 2024
Verified reviewAll terrific. Easy to order and well packaged for delivery.
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A. A.
4 Feb 2024
Verified reviewGood prices and products. Quick delivery. All items arrived in good condition.
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A. A.
4 Feb 2024
Verified reviewVery good value and fast delivery
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A. A.
4 Feb 2024
Verified reviewVery sturdy workstation Great value too. A excellent buy.
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A. A.
4 Feb 2024
Verified reviewGreat product, good price, LONG delivery
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A. A.
4 Feb 2024
Verified reviewLovely art selection, and good efficient service
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A. A.
4 Feb 2024
Verified reviewGood range of products, competitive pricing, good delivery times
Reviews displayed in chronological order
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