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Review Summary
Cowlingandwilcox is praised for making ordering straightforward, with a site that is easy to use and a clear online selection of art materials. Customers also mention helpful communication and customer service, which makes the whole process feel smooth and reassuring.
Delivery
"delivered as ordered promptly Good value especially special offers."
"Easy to navigate site. Genuine reductions on known brands. Well packaged products and delivery as described. Excellent"
"Easy to order, excellent service. Thank you.k"
Digital experience
"Easy to order from the web site and delivered quickly"
"Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be…"
Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be buying here again.
"Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options…"
Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options including PayPal and Klarna. Item ordered was delivered quickly and no problems at all. Will definitely buy from again.
Team expertise
"Wonderful customer service"
"Very efficient service and very helpful service team. Thanks"
"Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly…"
Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly delivered.
Choice
"Great range of products, and prompt delivery"
"Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide…"
Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide range of art materials .
"Great stock and great prices"
Responsiveness
"very prompt and efficient service"
"Efficient and prompt"
"I was really impressed by both the delivery time and the promptness of responses I had after sale. Really recommended as a seller."
Friendliness & courtesy
"The whole experience was very positive. Excellent customer service. Will definitely use again. Thank you."
"Very helpful staff and friendly"
"Excellent service and staff quality art supplies"
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R. C.
24 Sept 2024
Verified reviewALWAYS GOOD PRODUCTS AT A FAIR PRICE.TOTALY RELIABLE
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J. Q.
24 Sept 2024
Verified reviewEasy to complete the order and consistently had emails to update me on the progress of my order.
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L. N.
24 Sept 2024
Verified reviewexcellent quality art materials
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D. T.
24 Sept 2024
Verified reviewAll clear and straightforward.
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L. N.
24 Sept 2024
Verified reviewAll items purchased were of good quality,Will purchase them again.
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L. N.
23 Sept 2024
Verified reviewA present for our granddaughter starting A level art
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S. M.
23 Sept 2024
Verified reviewGreat service. Prompt delivery and products are amazing value for money. I do not go anywhere else for professional art materials since finding them. Also great that they have a store near me in Canterbury if I should need to see a product before buying.
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S. C.
23 Sept 2024
Verified reviewSuper easy site to find just the right thing you're looking for, and a super speedy delivery to boot. Highly recommend .
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L. G.
22 Sept 2024
Verified reviewQuick delivery, well packed. Paint is the exact same and much cheaper than I can get it in local shops
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M. K.
22 Sept 2024
Verified reviewVery competitive prices, wide range of products and quick delivery. Never had an issue ever. My favourite online store.
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V. S.
22 Sept 2024
Verified review1 stop shop for an artist
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R. W.
20 Sept 2024
Verified reviewSite is easy to navigate and order through. Quick dispatch/delivery. Very satisfied, will happily use again in future
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R. R.
18 Sept 2024
Verified reviewCustomer service was excellent, very good communication and extremely helpful.
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M. M.
17 Sept 2024
Verified review2nd purchase and same great service
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A. A.
17 Sept 2024
Verified reviewExcellent product with speedy delivery.
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C. V.
17 Sept 2024
Verified reviewA user friendly website. On time delivery. Good value too. BUT the parcel was badly damaged. The back paper torn. The contents 'safe' due to the plastic lining of the package.
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A. A.
17 Sept 2024
Verified reviewGood value for money, several options offered.
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N. A.
17 Sept 2024
Verified reviewGood selection of products,
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B. S.
17 Sept 2024
Verified reviewEasy to order, arrived well packaged on time.
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A. A.
17 Sept 2024
Verified reviewArrived as expected
Reviews displayed in chronological order
Contact
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