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Review Summary
Cowlingandwilcox is praised for making ordering straightforward, with a site that is easy to use and a clear online selection of art materials. Customers also mention helpful communication and customer service, which makes the whole process feel smooth and reassuring.
Delivery
"delivered as ordered promptly Good value especially special offers."
"Easy to navigate site. Genuine reductions on known brands. Well packaged products and delivery as described. Excellent"
"Easy to order, excellent service. Thank you.k"
Digital experience
"Easy to order from the web site and delivered quickly"
"Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be…"
Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be buying here again.
"Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options…"
Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options including PayPal and Klarna. Item ordered was delivered quickly and no problems at all. Will definitely buy from again.
Team expertise
"Wonderful customer service"
"Very efficient service and very helpful service team. Thanks"
"Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly…"
Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly delivered.
Choice
"Great range of products, and prompt delivery"
"Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide…"
Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide range of art materials .
"Great stock and great prices"
Responsiveness
"very prompt and efficient service"
"Efficient and prompt"
"I was really impressed by both the delivery time and the promptness of responses I had after sale. Really recommended as a seller."
Friendliness & courtesy
"The whole experience was very positive. Excellent customer service. Will definitely use again. Thank you."
"Very helpful staff and friendly"
"Excellent service and staff quality art supplies"
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E. A.
27 Nov 2024
Verified reviewMy order arrived really quickly & I was extremely pleased with it. I had ordered a table daylight lamp & it is fabulous & was a very reasonable price. Thanks 😊
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S. M.
27 Nov 2024
Verified reviewa grand service all round
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H. K.
26 Nov 2024
Verified reviewI ordered by Telephone :My small delivery was to another address , I had a very helpful sales assistant named Megan. The order was sent to the right address .I was very pleased with the service and delivery.
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J. M.
26 Nov 2024
Verified reviewexcellent price, quality products and prompt delivery.
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P. C.
25 Nov 2024
Verified reviewExcellent service highly recommend
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E. M.
25 Nov 2024
Verified reviewThis is the second time I have ordered from Cowling and Wilcox, each time I have had no problems at all and can honestly say there deliveries are speedy. Each time I have got good bargains and wiĺ continue to order any art stuff off of here in the future.
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L. W.
25 Nov 2024
Verified reviewGood prices on excellent products
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L. N.
25 Nov 2024
Verified reviewBased on a first time experience, we had professional advice from the shop and a smooth delivery which was on time. Thank you
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A. F.
25 Nov 2024
Verified reviewA very efficient service . Hassle free . Also at a better price than elsewhere including Black Friday deals .
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J. N.
25 Nov 2024
Verified reviewOutstanding, I have been very happy with my orders.
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C. M.
25 Nov 2024
Verified reviewIt was easy to find the product that I wanted and the online process was a pleasure to navigate.
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F. R.
25 Nov 2024
Verified reviewReally good selection of products. Speedy delivery. Very helpful customer service when I had an issue.
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S. O.
25 Nov 2024
Verified reviewPots of acrylic paint on offer
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E. J.
25 Nov 2024
Verified reviewGood service ,prompt delivery
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J. M.
25 Nov 2024
Verified reviewArrived quickly at a good price, efficient
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G. H.
25 Nov 2024
Verified reviewQuality products at reasonable prices, some of the offers are worth looking for. Delivery is usually very quick.
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L. W.
25 Nov 2024
Verified reviewAlways helpful and delivery is quick and reliable.
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R. W.
25 Nov 2024
Verified reviewexcellent prices, rapid delivery, website full of useful info.
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M. T.
25 Nov 2024
Verified reviewExcellent paper and quick delivery.
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L. D.
25 Nov 2024
Verified reviewVery happy with my acrylic paint and good delivery also I have used this company before
Reviews displayed in chronological order
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