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Review Summary
Cowlingandwilcox is praised for making ordering straightforward, with a site that is easy to use and a clear online selection of art materials. Customers also mention helpful communication and customer service, which makes the whole process feel smooth and reassuring.
Delivery
"delivered as ordered promptly Good value especially special offers."
"Easy to navigate site. Genuine reductions on known brands. Well packaged products and delivery as described. Excellent"
"Easy to order, excellent service. Thank you.k"
Digital experience
"Easy to order from the web site and delivered quickly"
"Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be…"
Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be buying here again.
"Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options…"
Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options including PayPal and Klarna. Item ordered was delivered quickly and no problems at all. Will definitely buy from again.
Team expertise
"Wonderful customer service"
"Very efficient service and very helpful service team. Thanks"
"Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly…"
Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly delivered.
Choice
"Great range of products, and prompt delivery"
"Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide…"
Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide range of art materials .
"Great stock and great prices"
Responsiveness
"very prompt and efficient service"
"Efficient and prompt"
"I was really impressed by both the delivery time and the promptness of responses I had after sale. Really recommended as a seller."
Friendliness & courtesy
"The whole experience was very positive. Excellent customer service. Will definitely use again. Thank you."
"Very helpful staff and friendly"
"Excellent service and staff quality art supplies"
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M. H.
8 Dec 2024
Verified reviewGood value and top quality brands
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D. S.
8 Dec 2024
Verified reviewOverall great experience with cowlingandwilcox.com good products and prices and fast delivery.
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V. T.
7 Dec 2024
Verified reviewA good quality heavy canvas with medium texture at a very reasonable price when offered at a sale price . Sent and delivered very quickly at no cost .
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H. S.
7 Dec 2024
Verified reviewI buy various art equipment from C&W and find their prices very competitive. All orders are despatched promptly and arrive well packed and the quality is great.
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M. C.
7 Dec 2024
Verified reviewVery good. Arrived in great condition, well packed. Great value for money.
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S. G.
6 Dec 2024
Verified reviewexcellent value
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J. P.
6 Dec 2024
Verified reviewExcellent product, no suprises, well packagedand promptly dispatched. Will happily use again.
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C. T.
6 Dec 2024
Verified reviewGreat selection, good prices and delivered promptly.
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C. C.
4 Dec 2024
Verified reviewThe products were excellent and a minor problem was dealt with quickly and efficiently.
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T. H.
3 Dec 2024
Verified reviewExcellent Product. Well Packaged and prompt delivery 👍
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J. W.
2 Dec 2024
Verified reviewGreat company great products will return. Thankyou
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V. L.
2 Dec 2024
Verified reviewvery good product. well made and is and does as described. there is plenty of room to keep all of my art equipment in the built in box base. I use this table easel every day and I am very pleased with it. delivery only took 3 working days.
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K. E.
2 Dec 2024
Verified reviewVery pleased with the table easel, well made and sturdy, and got good slots at the back. Matched by the mini video of its use by the lady artist..
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J. R.
2 Dec 2024
Verified reviewExcellent web site easy to navigate fast efficient delivery good communication. Very professional customer service good range of high quality products
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N. B.
1 Dec 2024
Verified reviewI found the website easy to navigate to find the items I wanted to buy. They were then delivered to my door by Royal Mail promptly and in perfect condition, having been well packed. So an excellent service.
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H. S.
30 Nov 2024
Verified reviewI buy from C&W fairly often. Their prices are very competitive. All orders arrive well packed and in good order and arrive swiftly.
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C. B.
30 Nov 2024
Verified reviewQuick delivery. Easy to navigate the site.
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A. R.
30 Nov 2024
Verified reviewexcellent
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H. W.
29 Nov 2024
Verified reviewThank you very much for the careful packaging of the canvas, that there is no any damage.
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P. D.
29 Nov 2024
Verified reviewEasy website to navigate and straightforward process
Reviews displayed in chronological order
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