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Review Summary
Cowlingandwilcox is praised for making ordering straightforward, with a site that is easy to use and a clear online selection of art materials. Customers also mention helpful communication and customer service, which makes the whole process feel smooth and reassuring.
Delivery
"delivered as ordered promptly Good value especially special offers."
"Easy to navigate site. Genuine reductions on known brands. Well packaged products and delivery as described. Excellent"
"Easy to order, excellent service. Thank you.k"
Digital experience
"Easy to order from the web site and delivered quickly"
"Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be…"
Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be buying here again.
"Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options…"
Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options including PayPal and Klarna. Item ordered was delivered quickly and no problems at all. Will definitely buy from again.
Team expertise
"Wonderful customer service"
"Very efficient service and very helpful service team. Thanks"
"Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly…"
Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly delivered.
Choice
"Great range of products, and prompt delivery"
"Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide…"
Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide range of art materials .
"Great stock and great prices"
Responsiveness
"very prompt and efficient service"
"Efficient and prompt"
"I was really impressed by both the delivery time and the promptness of responses I had after sale. Really recommended as a seller."
Friendliness & courtesy
"The whole experience was very positive. Excellent customer service. Will definitely use again. Thank you."
"Very helpful staff and friendly"
"Excellent service and staff quality art supplies"
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J. O.
10 Feb 2025
Verified reviewExcellent
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W. R.
10 Feb 2025
Verified reviewExcellent service and an excellent product.
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J. R.
9 Feb 2025
Verified reviewBuy these pens often
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K. S.
9 Feb 2025
Verified reviewEverything I ordered came in good packaging and in perfect order and I am looking forwards to trying out my canvases
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T. H.
9 Feb 2025
Verified reviewExcellent, easy ordering and delivered well packaged in good time. Thank you
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S. H.
9 Feb 2025
Verified reviewAmazing product and great service
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M. N.
9 Feb 2025
Verified reviewWell laid out site and efficient delivery
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C. V.
9 Feb 2025
Verified reviewwell packaged and promptly delivered. Great strong pigmentation that has quality and will add to the paintings.
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D. S.
9 Feb 2025
Verified reviewGreat service. Never any problems when dealing with this company.
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S. H.
9 Feb 2025
Verified reviewService excellent.
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J. H.
9 Feb 2025
Verified reviewProduct was easy to find on the site. Ordered on a Friday and arrived the following Wednesday (standard delivery) which was fine as it wasn't urgent.
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A. B.
9 Feb 2025
Verified reviewCowling & Wilcox provide an excellent and swift service.
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D. L.
9 Feb 2025
Verified reviewGood product and good prices also products arrived in good time.
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M. O.
9 Feb 2025
Verified reviewrenewed paint
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V. M.
9 Feb 2025
Verified reviewI love this store. The first time, I ordered oil paints and everything I needed for canvases—I was completely satisfied with the quality of the products and later placed two more similar orders. During my last order, Cowling and Wilcox had insufficient stock of some items, and I was immediately communicated with, offering various solutions. I was very pleasantly surprised because my order was extremely small, but they took great care of it.
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A. K.
9 Feb 2025
Verified reviewTheir website is easy to use with out of stock items clearly marked. Their range of products is continue to grow and their is much to choose from at resonable prices.
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J. M.
9 Feb 2025
Verified reviewOrder came promptly and was very well packaged. Cartridge pad looks perfect.
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R. B.
9 Feb 2025
Verified reviewThe products I ordered were great value and quality, perfect for my needs!.
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I. J.
9 Feb 2025
Verified reviewExcellent service
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M. S.
9 Feb 2025
Verified reviewNice people, good service, good products
Reviews displayed in chronological order
Contact
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