Go to website
Review Summary
Cowlingandwilcox is praised for making ordering straightforward, with a site that is easy to use and a clear online selection of art materials. Customers also mention helpful communication and customer service, which makes the whole process feel smooth and reassuring.
Delivery
"Reliably good products at great prices and swift delivery"
"Excellent service. Beautifully packaged."
"Good quality artistic wares. On time. Well packed."
Digital experience
"Easy to order from the web site and delivered quickly"
"Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be…"
Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be buying here again.
"Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options…"
Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options including PayPal and Klarna. Item ordered was delivered quickly and no problems at all. Will definitely buy from again.
Team expertise
"Very efficient service and very helpful service team. Thanks"
"Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly…"
Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly delivered.
"The whole experience was very positive. Excellent customer service. Will definitely use again. Thank you."
Choice
"Great range of products, and prompt delivery"
"Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide…"
Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide range of art materials .
"Great stock and great prices"
Responsiveness
"very prompt and efficient service"
"Efficient and prompt"
"I was really impressed by both the delivery time and the promptness of responses I had after sale. Really recommended as a seller."
Friendliness & courtesy
"Very helpful staff and friendly"
"Excellent service and staff quality art supplies"
"Great prices, fantastic customer service"
-
Lynne M.
22 Jun 2025
Verified reviewFab service and price
-
Maureen R.
22 Jun 2025
Verified reviewI was trying to locate one particular type of pen, 'urgently' needed by a 13 year old aspiring artist as part of a birthday present. I was very impressed by the speed of delivery and by the care taken by, I think, Megan, to ensure it arrived on time. It was only a very small order and I am sure anyone placing a much larger one would be just as satisfied by the service received.
-
Rita G.
21 Jun 2025
Verified reviewMine was a simple order and it arrived correctly. I would have preferred it to be a day earlier but you can't have everything.
-
Elizabeth P.
20 Jun 2025
Verified reviewQuick and easy ordering
-
Angela N.
18 Jun 2025
Verified reviewI find it very easy to find what I'm looking for, and a good range of stock. Customer service is excellent.
-
Lisa S.
17 Jun 2025
Verified reviewWell priced, dispatched quickly.
-
Gwen J.
17 Jun 2025
Verified reviewOnly recently become a customer. Quality of items purchased very good, and I am a most satisfied customer.
-
Jane S.
17 Jun 2025
Verified reviewExcellent service and great packaging and great value products. Especially frequent great sale events.
-
Susan C.
17 Jun 2025
Verified reviewWebsite is easy to use, good stock levels of products. Prices competitive too. My order was despatched very quickly and a lot of care had been taken in packing, to ensure it arrived in top condition. Thank you.
-
Douglas Y.
17 Jun 2025
Verified reviewWell packaged and nice quality canvas, a great site to buy canvas, well pleased.
-
Carole G.
17 Jun 2025
Verified reviewFabulous, speedy postage, great customer service, will be using again x thankyou
-
M. B.
17 Jun 2025
Verified reviewGood selection and value
-
Gill G.
17 Jun 2025
Verified reviewLarge choice of products, great value for money. Everything you need from basics for learners, up to top of the range for the seasoned artist.
-
Heather C.
17 Jun 2025
Verified reviewEasy to navigate the site and found what I was looking for quickly. Ordering easy. Informed of delivery every step of the way. Well packaged and arrived in good order.
-
Deryn B.
17 Jun 2025
Verified reviewVery good service. Excellent products at good prices
-
Michael W.
17 Jun 2025
Verified reviewA really good quality product. First class!
-
Asnat D.
17 Jun 2025
Verified reviewQuick delivery. Great prices and offers. Top quality art supplies
-
B. M.
17 Jun 2025
Verified reviewGreat service and really good product - I ordered @7 different colours of paint and all are great. Arrived next day as ordered & they v helpfully chased the delivery co when at one point it looked like that might not happen as I needed it for the following day - thankyou!
-
Simon B.
17 Jun 2025
Verified reviewPrompt delivery great canvas thank you 🙏
-
Jean M.
17 Jun 2025
Verified reviewVery good reliable company to deal with. Competitive prices.
Reviews displayed in chronological order
Contact
Go to website
Certification
