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Review Summary
Cowlingandwilcox is praised for making ordering straightforward, with a site that is easy to use and a clear online selection of art materials. Customers also mention helpful communication and customer service, which makes the whole process feel smooth and reassuring.
Delivery
"Reliably good products at great prices and swift delivery"
"Excellent service. Beautifully packaged."
"Good quality artistic wares. On time. Well packed."
Digital experience
"Easy to order from the web site and delivered quickly"
"Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be…"
Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be buying here again.
"Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options…"
Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options including PayPal and Klarna. Item ordered was delivered quickly and no problems at all. Will definitely buy from again.
Team expertise
"Very efficient service and very helpful service team. Thanks"
"Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly…"
Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly delivered.
"The whole experience was very positive. Excellent customer service. Will definitely use again. Thank you."
Choice
"Great range of products, and prompt delivery"
"Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide…"
Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide range of art materials .
"Great stock and great prices"
Responsiveness
"very prompt and efficient service"
"Efficient and prompt"
"I was really impressed by both the delivery time and the promptness of responses I had after sale. Really recommended as a seller."
Friendliness & courtesy
"Very helpful staff and friendly"
"Excellent service and staff quality art supplies"
"Great prices, fantastic customer service"
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Dawn W.
22 Jul 2025
Verified reviewOrder arrived promptly and well packaged. C&W have a great website with very competitive pricing and loads of products for all disciplines.
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Robert W.
22 Jul 2025
Verified reviewGood communications and fast delivery
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Carole W.
22 Jul 2025
Verified reviewThe items arrived safely in good time, and were a reasonable price compared with some other sources. All good, I’ll be back!
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Dr elizabeth M.
22 Jul 2025
Verified reviewQuick turnaround, good price.
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Sava K.
22 Jul 2025
Verified reviewBeautifully packaged first class materials. Win win. Thankyou Cowling and Wilcox.
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Pam W.
22 Jul 2025
Verified reviewExcellent service. Good products.
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Philip P.
22 Jul 2025
Verified reviewAlways well packed.
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Bernadine M.
22 Jul 2025
Verified reviewVery easy site to navigate. Able to order all the colours I required (and more). Delivery was as described and fully met expectations.
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C. W.
22 Jul 2025
Verified reviewGreat product s
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Antony P.
22 Jul 2025
Verified reviewBought an easel at discounted price. It is brilliant. Robust, superb quality construction . Fixings sorted in well organised bags so no errors. Delivery reliable and reasonably well informed. Pretty much perfect all round.
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Keith B.
22 Jul 2025
Verified reviewEasy
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Kerensa M.
22 Jul 2025
Verified reviewGood selection and order came quickly.
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Loraine B.
22 Jul 2025
Verified reviewKept informed about the order. It arrived when they said. Well packed all the correct items I had ordered. Very simple.
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Dorothy W.
22 Jul 2025
Verified reviewExcellent company. Always find what I need. Quick delivery. Brilliant
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Robert C.
22 Jul 2025
Verified reviewalways quality products at a fair price with quick delivery
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Lynn H.
22 Jul 2025
Verified reviewGreat service. Swift delivery.
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Sava K.
22 Jul 2025
Verified reviewWonderful selection of quality materials which arrived packaged in a robust box with fillers. I know when I buy from C&W that I can rest assured of receiving my order in pristine condition. That lets me know that I am valued by them as a customer, and for that reason I will continue to purchase any materials I need from them. Thankyou, thankyou, thankyou
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Marie R.
22 Jul 2025
Verified reviewVery good, highly recommended!
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Jo-Ann W.
22 Jul 2025
Verified reviewnavigate site simple , ordering process easy , delivery service good
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Sue C.
22 Jul 2025
Verified reviewI found the service great, very prompt, with well packaged goods.
Reviews displayed in chronological order
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