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Review Summary
Cowlingandwilcox is praised for making ordering straightforward, with a site that is easy to use and a clear online selection of art materials. Customers also mention helpful communication and customer service, which makes the whole process feel smooth and reassuring.
Delivery
"Great service, prices and prompt delivery. Thank you"
"Excellent customer service quick delivery and great price thank you"
"Fantastic. Easy to navigate website. Great savings. Arrived well packaged. And products exactly as described"
Digital experience
"Easy to navigate. Simple to use. Variety of ways to pay. Simple and quick."
"Easy to use website, efficient delivery. Will be using again."
"The site is easy to use, could spend ages looking at the different departments. I had a bit of trouble at checkout with my account, but customer…"
The site is easy to use, could spend ages looking at the different departments. I had a bit of trouble at checkout with my account, but customer service were really helpful and sorted it out right away.
Team expertise
"Very efficient service and very helpful service team. Thanks"
"Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly…"
Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly delivered.
"The whole experience was very positive. Excellent customer service. Will definitely use again. Thank you."
Choice
"Great range of products, and prompt delivery"
"Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide…"
Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide range of art materials .
"Great stock and great prices"
Responsiveness
"very prompt and efficient service"
"Efficient and prompt"
"I was really impressed by both the delivery time and the promptness of responses I had after sale. Really recommended as a seller."
Friendliness & courtesy
"Very helpful staff and friendly"
"Excellent service and staff quality art supplies"
"Great prices, fantastic customer service"
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C. V.
15 Oct 2025
Verified reviewExcellent personal service by knowledgeable staff
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David H.
14 Oct 2025
Verified reviewGreat choice of colours paint tube sizes are excellent. The price I got them for didn’t empty my bank account. Because of the fantastic prices. Would I use this this company again, you bet I will.
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Rosaria V.
14 Oct 2025
Verified reviewVery good.Love this website ordered many times.
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Yvonne A.
14 Oct 2025
Verified reviewGreat range of products at hugely competitive prices and always very prompt with orders.
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Noelle B.
14 Oct 2025
Verified reviewEasy to navigate site, good prices and prompt delivery.
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Jeannie C.
14 Oct 2025
Verified reviewThese guys are brilliant: from the knowledgable staff in the shop to the warehouse too - where I pick up my order - great pick-up system!
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Kaye D.
14 Oct 2025
Verified reviewGreat service
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Pete B.
14 Oct 2025
Verified reviewNice printing inks at a good price
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Alison S.
14 Oct 2025
Verified reviewGreat paint at a great price
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L. J.
14 Oct 2025
Verified reviewQuality items, good price, quick delivery.
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Margaret S.
14 Oct 2025
Verified reviewExcellent service
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Robert T.
14 Oct 2025
Verified reviewBefore purchasing goods from Cowling and Wilcox I compared prices and found them to be offering the best value. The service was exactly as the website specified and the goods arrived on time. Personallly I would prefer a different carrier to the one they use but that's a minor matter.
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Marissa H.
14 Oct 2025
Verified reviewWonderful quality cotton canvas, the attention to detail was excellent and the signature label is a great touch. I would highly recommend
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Gonai C.
14 Oct 2025
Verified reviewgood value for money
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Mike S.
14 Oct 2025
Verified reviewNo problem with ordering or shipping. Great service
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Jennifer D.
14 Oct 2025
Verified reviewEasy to navigate, good value and quick delivery.
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Anthony B.
14 Oct 2025
Verified reviewC & W staff, brilliant. The delivery contractor, absolutely terrible.
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Helen W.
14 Oct 2025
Verified reviewgreat marketing strategy .and easy to use website
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Megan B.
14 Oct 2025
Verified reviewGreat quality products, great communication and packaged well
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C. E.
14 Oct 2025
Verified reviewNormally very happy with this company.
Reviews displayed in chronological order
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