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Review Summary
Cowlingandwilcox is praised for making ordering straightforward, with a site that is easy to use and a clear online selection of art materials. Customers also mention helpful communication and customer service, which makes the whole process feel smooth and reassuring.
Delivery
"Great service, prices and prompt delivery. Thank you"
"Excellent customer service quick delivery and great price thank you"
"Fantastic. Easy to navigate website. Great savings. Arrived well packaged. And products exactly as described"
Digital experience
"Easy to navigate. Simple to use. Variety of ways to pay. Simple and quick."
"Easy to use website, efficient delivery. Will be using again."
"The site is easy to use, could spend ages looking at the different departments. I had a bit of trouble at checkout with my account, but customer…"
The site is easy to use, could spend ages looking at the different departments. I had a bit of trouble at checkout with my account, but customer service were really helpful and sorted it out right away.
Team expertise
"Very efficient service and very helpful service team. Thanks"
"Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly…"
Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly delivered.
"The whole experience was very positive. Excellent customer service. Will definitely use again. Thank you."
Choice
"Great range of products, and prompt delivery"
"Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide…"
Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide range of art materials .
"Great stock and great prices"
Responsiveness
"very prompt and efficient service"
"Efficient and prompt"
"I was really impressed by both the delivery time and the promptness of responses I had after sale. Really recommended as a seller."
Friendliness & courtesy
"Very helpful staff and friendly"
"Excellent service and staff quality art supplies"
"Great prices, fantastic customer service"
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Richard M.
30 Dec 2025
Verified reviewExcellent company to buy art materials from.
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Lee S.
30 Dec 2025
Verified reviewThe site is easy to use and the price of the item I wanted was very reasonable. Delivery was quick and very smooth, and I am very happy with the product.
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Alison N.
30 Dec 2025
Verified reviewVery satisfactory.
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Jane S.
30 Dec 2025
Verified reviewFantastic! Great choice of art supplies, excellent offers and very quick delivery.
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Ralph A.
30 Dec 2025
Verified reviewOne of my go to art suppliers. Good products at lower prices than the competition, promptly despatched.
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Marlene T.
30 Dec 2025
Verified reviewAs always, great prices and service. Love the items I got, especially the watercolour pan set. I love that you reuse packaging.
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Susan M.
30 Dec 2025
Verified reviewI bought these as a christmas present for my sister
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Wendy J.
30 Dec 2025
Verified reviewGood range Good service
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Sharon H.
30 Dec 2025
Verified reviewGreat customer service. Highly recommended.
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Steven H.
30 Dec 2025
Verified reviewGood product.
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Phil B.
30 Dec 2025
Verified reviewBrilliant selection, able to buy single pencils too. Delivery is secure and fast. Will use again and again! Regarding these pencils.. blown away. Vibrant colours, used with pastel mat is a game changer for me
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William C.
30 Dec 2025
Verified reviewEasy to navigate the website and no hassle through the checkout, the delivery can be a tad long but worth the wait.
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Liz R.
30 Dec 2025
Verified reviewVery pleased with the two orders I have received which arrived in good time, very well packaged, thank you.
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Helen H.
30 Dec 2025
Verified reviewMy experience with this company is great I have used them on a number of occasions and my orders have arrived in a timely fashion and in great condition
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Margaret B.
30 Dec 2025
Verified reviewThe service and delivery were first class
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Anne T.
30 Dec 2025
Verified reviewGood quantity art materials delivered on time, Thank you.
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Clare W.
30 Dec 2025
Verified reviewGood selection of products, competitive prices
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Janice C.
30 Dec 2025
Verified reviewThere is nothhing to hate about this on lone shop or even didlike a little bit. It has all your art needs and then some and an easy to use website.
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John R.
30 Dec 2025
Verified reviewGreat supplier all round professional services very reliable excellent communication
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Susan B.
30 Dec 2025
Verified reviewThe art supplies are of a good quality and they arrive within a day or two. Also there is plenty of choice in materials available.
Reviews displayed in chronological order
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