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Review Summary
Cowlingandwilcox is praised for making ordering straightforward, with a site that is easy to use and a clear online selection of art materials. Customers also mention helpful communication and customer service, which makes the whole process feel smooth and reassuring.
Delivery
"Great service, prices and prompt delivery. Thank you"
"Excellent customer service quick delivery and great price thank you"
"Fantastic. Easy to navigate website. Great savings. Arrived well packaged. And products exactly as described"
Digital experience
"Easy to navigate. Simple to use. Variety of ways to pay. Simple and quick."
"Easy to use website, efficient delivery. Will be using again."
"The site is easy to use, could spend ages looking at the different departments. I had a bit of trouble at checkout with my account, but customer…"
The site is easy to use, could spend ages looking at the different departments. I had a bit of trouble at checkout with my account, but customer service were really helpful and sorted it out right away.
Team expertise
"Very efficient service and very helpful service team. Thanks"
"Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly…"
Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly delivered.
"The whole experience was very positive. Excellent customer service. Will definitely use again. Thank you."
Choice
"Great range of products, and prompt delivery"
"Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide…"
Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide range of art materials .
"Great stock and great prices"
Responsiveness
"very prompt and efficient service"
"Efficient and prompt"
"I was really impressed by both the delivery time and the promptness of responses I had after sale. Really recommended as a seller."
Friendliness & courtesy
"Very helpful staff and friendly"
"Excellent service and staff quality art supplies"
"Great prices, fantastic customer service"
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Della C.
2 May 2026
Verified reviewI am very happy with the display folder that I purchased twice now. The quality is good and the price was reasonable. My only disappointment was in the ‘next working day’ delivery that I paid for on both separate deliveries . The first one I ordered on 8th April and it wasn’t delivered till 10th April and the second one I ordered on 10th and it wasn’t delivered till 15th April
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Lynda H.
2 May 2026
Verified reviewI used the pads and I found them excellent
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Marlene T.
2 May 2026
Verified reviewEverything about ordering from the site is easy.
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David L.
2 May 2026
Verified reviewGoodrange of materials and competitive prices
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Peter S.
2 May 2026
Verified reviewOrder dispatched promptly and arrived in a good condition. Resolved very efficiently delivery issues (partially my doing!) Will definitely use again
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Joy B.
2 May 2026
Verified reviewI ordered my item over the Easter Weekend and didn't factor in the delays in dispatch but the small firm quickly worked out how to speed things up with no extra cost. I fine firm, a great item and very well priced.
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Mark C.
17 Apr 2026
Verified reviewGreat service! High quality art supplies. Thank you 😊
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Anastasia H.
16 Apr 2026
Verified reviewVery quick delivery. Everything is carefully packed.
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Susan A.
16 Apr 2026
Verified reviewVery easy to find what you need.
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Pamela S.
16 Apr 2026
Verified reviewEasy to order website. Goof prices, quick delivery
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Rob W.
16 Apr 2026
Verified reviewGreat prices and prompt delivery. Definitely a top art supplier.
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Perry T.
16 Apr 2026
Verified reviewSuperb stock and great service.
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Neil B.
16 Apr 2026
Verified reviewI always buy from Cowling and Wilcox because they sell the same products as other Art Suppliers, but at much better prices. Their delivery times have always been good EXCEPT when using EVRI who are always Late.
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Stephen W.
16 Apr 2026
Verified reviewHighly recommend cowling & Wilcox excellent materials and service
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Lizzie G.
16 Apr 2026
Verified reviewSwift delivery, all as advertised
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Tina T.
16 Apr 2026
Verified reviewAn amazing experience great communication regarding the supply of my order. So many things to choose from when deciding what to buy The website is very easy to navigate and use. Will definitely continue to use them again and recommend them to others
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Allen F.
16 Apr 2026
Verified reviewYou consuled with me and achieved a good delivery result. Thank you
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Max O.
16 Apr 2026
Verified reviewFirst delivery was excellent My advice is not to use Evri but they were okay
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Philip T.
16 Apr 2026
Verified reviewExcellent products service and reasonable prices. Lose one star for excessive delivery charge for small items such as half pan watercolours.
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Eleanor L.
16 Apr 2026
Verified reviewI love the C&W range and I really like the fact you sell clearly labelled vegan products inc paints and sketchbooks. Also recycled sketchbooks. Really lovely products, great service, great prices. Brilliant.
Reviews displayed in chronological order
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