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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was…"
Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was being done to complete my purchase. Great afterservice too.
Choice
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
"Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of…"
Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of staff is second to none.
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A. A.
21 Feb 2023
Verified reviewexcellent dealership, very friendly people acting in a very professional way
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A. A.
20 Feb 2023
Verified reviewIt was a friendly, efficient and professional service.
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A. A.
19 Feb 2023
Verified reviewThird car purchased from Bristol Street Motors Seat Derby
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A. A.
19 Feb 2023
Verified reviewGreat service
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A. A.
19 Feb 2023
Verified reviewEasy to find the vehicle we wanted, easy to view the video and the Sales Advisor, Diego, was very pleasant to deal with. He understood our wants and needs and did not divert us from our goals.
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A. A.
18 Feb 2023
Verified reviewI went to Bristol street motors in Northampton to buy a van for my business. I was warmly welcomed and every detail of the sale was clearly explained to me so I felt very comfortable with my decision. I would highly recommend this showroom and I will be back to purchase again as my business grows!
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A. A.
18 Feb 2023
Verified reviewI'd definitely recommend Bristol Street Motors Renault York to friends and family because the service and follow up service is great - made me feel I'm buying a first hand car rather then a second hand one!
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A. A.
18 Feb 2023
Verified reviewvery helpful and as always get a great deal
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A. A.
18 Feb 2023
Verified reviewBuying a car was a very good experience, Callum was very helpful, friendly and professional
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A. A.
18 Feb 2023
Verified reviewGood service overall.
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A. A.
18 Feb 2023
Verified reviewBrilliant service, everything was clearly explained. Friendly team.
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A. A.
18 Feb 2023
Verified reviewAbsolutely superb, great service and Deal.
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A. A.
17 Feb 2023
Verified reviewThe customer care was excellent, they were really good and I am satisifed with the care
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A. A.
17 Feb 2023
Verified reviewExcellent service throughout and an awesome little car to drive.
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A. A.
17 Feb 2023
Verified reviewI spotted a car I thought looked nice on the forecourt, unfortunately it wasn't exactly what I wanted but I then found a more suitable one on the website. The sales team went above and beyond to help me get the car of my dreams, who knew that would be a convertible Mini!!
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A. A.
17 Feb 2023
Verified reviewI will always come to boston vertu Kieran and Estelle go over and beyond my expectations every time lovely people
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A. A.
17 Feb 2023
Verified reviewAmazing customer service ver satisfied, easy process and supportive throughout
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A. A.
17 Feb 2023
Verified reviewWish I had listened a little more to understand what I was signing for
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A. A.
16 Feb 2023
Verified reviewOn purchasing my car, from initial enquiry to delivery, I was treated with utmost respect and served by knowledgeable and caring Salesmen. A most trustworthy company.
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A. A.
16 Feb 2023
Verified reviewExcellent service from start to finish. Very knowledgeable, no pressure and answered all queries
Reviews displayed in chronological order
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