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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was…"
Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was being done to complete my purchase. Great afterservice too.
Choice
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
"Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of…"
Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of staff is second to none.
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A. A.
16 Feb 2023
Verified review"I'd recommend Bristol Street Motors Ford Stoke to anyone because the staff are friendly yet professional, nothing is too much trouble, and they go above and beyond to answer all questions and support you. Big thank you to Bradley and the team. "
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A. A.
16 Feb 2023
Verified reviewFantastic service and well looked after by our rep Gary Bird would highly recomend a future reference
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A. A.
16 Feb 2023
Verified reviewGreat staff to work with, couldnt be happier.
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A. A.
16 Feb 2023
Verified reviewOverall it was a fantastic experience at bristolstreet motors Derby
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A. A.
16 Feb 2023
Verified reviewAbsolutely top service from start to finish
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A. A.
16 Feb 2023
Verified reviewMichael was great, we drove from a distance to view the car, he made sure everything was ready for us to drive, he didnt pressure us in any sense and he followed up post sales multiple times to make sure everything was okay
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A. A.
16 Feb 2023
Verified reviewGreat place to buy a car. very helpful staff
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A. A.
16 Feb 2023
Verified reviewExcellent service from olly
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A. A.
16 Feb 2023
Verified reviewOverall very good, it was bad luck that I missed the vehicle I was after and my lack of funds that meant I didn't get the model and spec' I was looking for. Premises were clean and tidy and the members of staff I dealt with were all friendly and helpful.
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A. A.
16 Feb 2023
Verified reviewNo pushy sales, just honest a brilliant customer service
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A. A.
16 Feb 2023
Verified reviewNathan was very attentive as a salesperson and nothing was too much trouble. Chris and Idris also friendly and helpful.
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A. A.
16 Feb 2023
Verified reviewThe whole experience, from start to Finnish was painless. Communication was fantastic from the off. Day of collection was very professional and so easy as they had set up everything for me to pick up and drive away. I didn't have to lift a finger. Darol at Bristol Street Motors Stafford was extremely welcoming and professional, coffee on tap was a bonus. I will be a returning customer, as the experience was just so easy.
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A. A.
16 Feb 2023
Verified reviewthe sales person 'chris' was very good and very helpful
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A. A.
16 Feb 2023
Verified reviewThe staff is friendly, prompt, always ready to help, and qualified for the job that are doing. They answer to my questions without hesitation, that show me how professional they are.
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A. A.
16 Feb 2023
Verified reviewVery helpful nothing too much trouble the car is amazing every question was answered professionally William is a credit to your company
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A. A.
16 Feb 2023
Verified reviewVery helpful and professional. Listened to list of requirements and helped me narrow down my search.
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A. A.
16 Feb 2023
Verified reviewThe communication and customer service was amazing no faults I will be recommending to other people looking for a new car. Stephen was very helpful and clear when explaining the process overall an amazing experience
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A. A.
16 Feb 2023
Verified reviewAmazing service from Michael and Verity! Thanks!
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A. A.
16 Feb 2023
Verified reviewAll went perfectly and I couldn't be happier with my purchase
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A. A.
16 Feb 2023
Verified reviewProper personal experience.. salesman Ryan knew what he was talking about which he put across clearly . He listened to our needs and matched us up well
Reviews displayed in chronological order
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