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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was…"
Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was being done to complete my purchase. Great afterservice too.
Choice
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
"Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of…"
Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of staff is second to none.
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A. A.
3 Feb 2023
Verified reviewExcellent from start to finish
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A. A.
2 Feb 2023
Verified reviewVery straight forward and easy way to buy a car.
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A. A.
2 Feb 2023
Verified reviewGreat experience - a good range of cars, well explained options and they gave me exactly what I wanted.
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A. A.
2 Feb 2023
Verified reviewVery happy
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A. A.
2 Feb 2023
Verified reviewI'd endorse Bristol Street Motors Ford Shirley because the team (specifically Gary Bird) is professional, efficient, friendly and listens to what I am looking for. I have returned to Gary Bird time and time again over the years.
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A. A.
2 Feb 2023
Verified reviewMichael was fantastic, everyone was friendly and made the sale straight forward and got the car I wanted.
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A. A.
2 Feb 2023
Verified reviewCompletely satisfied with the service and the vehicle - great stuff
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A. A.
2 Feb 2023
Verified reviewVery good vehicles at a fair price with helpful staff.
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A. A.
1 Feb 2023
Verified reviewgood overall servicem
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A. A.
1 Feb 2023
Verified reviewAmazing service and really happy with my new ‘used’ car. Couldn’t fault BSM at all. Overall really great service Michael was fab. I took my disabled uncle with me during first visit as he’s a car enthusiast. He was included and spoken too in such a nice way. Car was everything I was looking for. Really pleased.
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A. A.
1 Feb 2023
Verified reviewAbsolutely wonderful service throughout purchase. Thumbs up all through.
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A. A.
1 Feb 2023
Verified reviewMy experience at Bristol Street Motors Stoke was great! I felt very well looked after by everybody who i met or spoke too. The service was to a very high standard, extremely efficient and professional. I am very happy with my car from there and can't really complain. I would like to personally thank Jacob Mcavoy for his help. He made buying my first car a memorable, enjoyable and comfortable experience. Due to this, I would highly recommend Bristol Street Motors to anybody who asked me. I would also advise them to try the hot chocolate from their new machine whilst they are there as it was delicious :)
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A. A.
1 Feb 2023
Verified reviewVery good service, nice and polite staff, would recommend.
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A. A.
1 Feb 2023
Verified reviewThe agents are very good and showed me different cars
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A. A.
1 Feb 2023
Verified reviewExcellent service and well looked after by our sales rep Mr Gary Bird would recomend to friends and family
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A. A.
1 Feb 2023
Verified reviewSuperb customer service throughout with all staff taking their time to help
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A. A.
1 Feb 2023
Verified reviewExcellent and professional team. Always willing to help.
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A. A.
1 Feb 2023
Verified reviewgood
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A. A.
27 Jan 2023
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