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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was…"
Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was being done to complete my purchase. Great afterservice too.
Choice
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
"Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of…"
Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of staff is second to none.
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A. A.
24 Feb 2023
Verified reviewExtremely helpful and knowledgeable.
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A. A.
23 Feb 2023
Verified reviewVery pleased with the service that we received. Matt Lubbe our salesman was very courteous to both of us.
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A. A.
23 Feb 2023
Verified reviewVery good experience at this garage
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A. A.
23 Feb 2023
Verified reviewThey made buying the car nice and easy and did a great job explaining things and answering any questions I had
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A. A.
23 Feb 2023
Verified reviewFantastic
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A. A.
22 Feb 2023
Verified reviewThis was a very pleasant and easy experience with very pleasant sales team who made the process easy
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A. A.
22 Feb 2023
Verified reviewGreat experience. Everything was done to make me satisied with my new car.
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A. A.
22 Feb 2023
Verified reviewExcellent
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A. A.
22 Feb 2023
Verified reviewA very satisfactory outcome to purchasing a vehicle, customer service excellent
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A. A.
22 Feb 2023
Verified reviewGreat experience from start to finish. The buying process was really smooth and easy. Dennis Gusevs was really helpful and professional and I didn’t feel rushed or pushed into buying.
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A. A.
22 Feb 2023
Verified reviewVery friendly and helpful staff.
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A. A.
22 Feb 2023
Verified reviewfelt confidence and support throughout with Macklin motors
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A. A.
21 Feb 2023
Verified reviewVery good, personalised service from Jess throughout the process of buying my new fiat 500 from Bristol Street Motors.
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A. A.
21 Feb 2023
Verified reviewSuperb experience, Paul was very helpful and professional throughout. Will definitely be going back again highly recommend.
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A. A.
21 Feb 2023
Verified reviewA great all round experience.
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A. A.
21 Feb 2023
Verified reviewJamie watson and the whole of the Bristol street motors team at Widnes conducted very good customer service and made the whole process of buying a car very easy. This was my first car and I would 100% use Bristol street motors in the future!
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A. A.
21 Feb 2023
Verified reviewI was very pleased to have Chris Arnold to help me through the purchase of the vehicle I eventually bought.
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A. A.
21 Feb 2023
Verified reviewgreat service
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A. A.
21 Feb 2023
Verified reviewFirst class service 👍🏼
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A. A.
21 Feb 2023
Verified reviewI was in need of a car very quickly and I was recommended Vertu Newcastle Honda through my husband who had just purchased a car from them. I dealt with the same sales executive, Chris Stuart, whom my husband was very pleased with. Chris helped me choose the perfect car, which was at another Vertu garage, and even brought it to my home for a test drive. Everything about the sale was positive. The garage itself had an easy going positive vibe, with no pushy salesmen. All of the staff were exceptionally helpful but I would like to thank Chris in particular for being such a fantastic sales guy and making buying a car so pleasurable and not stressful.
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