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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was…"
Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was being done to complete my purchase. Great afterservice too.
Choice
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
"Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of…"
Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of staff is second to none.
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A. A.
28 Feb 2023
Verified reviewEasy to use !
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28 Feb 2023
Verified reviewVertu's website was very easy to navigate and I found it very easy to find the car I wanted. Reserving the car I wanted with an online deposit was easy, the service I received from start to finish was excellent and I was very pleased when the car was delivered.
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28 Feb 2023
Verified reviewGreat dealership with very attentive staff, namely Matthew my salesman was very attentive through the whole process from start to finish and I couldn't be more pleased with my purchase, thank you again to all at Vertu Jaguar Leeds!
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28 Feb 2023
Verified reviewGreat experience dealing with Andrew and James - would highly recommend them.
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27 Feb 2023
Verified reviewI have been with Bristol Street Motors for years and i wouldn't go to any other dealership. Every car that i have bought has been with them. They are welcoming when you go in the door and always greet you with a smile offering to help and answer any questions, They are kind as they always ask me to sit down and offered me a drink. When you explained about wanting to change a car and not quite sure of how to go about it they have been very professional and positive. I also found them respectful and watched them with other clients supporting them and ensuring that they are ok and happy to help. Bristol motors are the best and i wouldnt go to no other dealership
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27 Feb 2023
Verified reviewMy experience at Macklin Nissan Glasgow Central was cracking because I was actually going to several car dealerships that day. Although I didn't have an appointment, Tim came out to greet me, and after a chat, he showed me the Nissan Qashqai. He was able to tell me all about it and and answer my questions. He was able to tell me all that was on offer, warranty, servicing, Diamondbrite, etc. It turned out that this Nissan was a higher spec than the others I was going to view. After a test drive, the deal was done. I never made it to view any of the other cars I had on my list. I always buy from dealerships, and this was the first time in a long time that a car was prepped to showroom condition. I will be using Macklin Motors for the next car too.
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26 Feb 2023
Verified reviewAmazin
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26 Feb 2023
Verified reviewwonderful experience
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25 Feb 2023
Verified reviewGreat I'm very happy with my purchase and the proceedings it followed.
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25 Feb 2023
Verified reviewI was pleased with Bristol Street Motors Ford Hartlepool and would recommend them because they are very friendly and helpful
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25 Feb 2023
Verified reviewThe dealership is great! Fantastic team who really cares about their customers!
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25 Feb 2023
Verified reviewVery professional and friendly service. We've now bought 2 cars and each time the cars have been exactly what we need at a fair price.
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25 Feb 2023
Verified reviewExcellent customer service and professionalism. We were given all the time we needed to think through the options advised, and felt very confident with our decision and Choice.
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25 Feb 2023
Verified reviewNavigation on the site? Straight to the lounge and the coffee. Seriously, we were forced to Vertu when another dealership (Honda of course) closed. There can be no better place than Vertu Honda Doncaster for the sale of "No better car" than our (Sixth) CRV. Now hybrid!!!
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25 Feb 2023
Verified reviewFantastic! It was a daunting experience but I was reassured by the staff and customer friendly environment.
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25 Feb 2023
Verified reviewVERY THING WAS EXPLAINED TO ME I DID A TEST DRIVE AND IT WA GOOD
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25 Feb 2023
Verified reviewEverything looked good on the purchase. Thomas made everything clear and was happy to help as much as he could.
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24 Feb 2023
Verified reviewI have just completed my purchase with Bristol Motors Shirley. Blake was very helpful and good and speedy communications. Tim has reassured us with good service. It is nice to find the dealership where you can trust. Highly recommend Bristol motors in Shirley.
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24 Feb 2023
Verified reviewSalesperson Jordan is professional and respectful. He helps us find our car that suits our purpose. He is patient to our every query in detailed explanation. Thank You.
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24 Feb 2023
Verified reviewExcellent Services
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