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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was…"
Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was being done to complete my purchase. Great afterservice too.
Choice
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
"Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of…"
Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of staff is second to none.
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A. A.
2 Mar 2023
Verified reviewI would recommend Bristol Street Motors Skoda Derby to friends and family because Daniel the sales advisor was amazing and very professional. Excellent service provided.
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A. A.
2 Mar 2023
Verified reviewNice family car. Cheaper to run and the interior is a good quality. Car was beautiful and sparkly when we picked up. That lasted 2 days with the dirty weather. Runs lovely and husband likes the gadgets
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A. A.
2 Mar 2023
Verified reviewGreat and straight forward
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A. A.
2 Mar 2023
Verified reviewFriendly service.Kenzie took alot of time to explain about our car.She even set up our phone for us.She acted in a professional manner.
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A. A.
1 Mar 2023
Verified reviewVery pleased with the car and a very smooth buying experience.
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A. A.
1 Mar 2023
Verified reviewVery helpful and friendly not pushy made to feel comfortable
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A. A.
1 Mar 2023
Verified reviewThe team at BSM Northampton have always been the best in town for service and quality! I will be back to purchase again!
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A. A.
1 Mar 2023
Verified reviewVery good except the out of date sat nav
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A. A.
1 Mar 2023
Verified reviewLooking for a newer model to replace our old VW we found Vertu sales informative without being 'pushy'. It made what can be a difficult process, simple and completely satisfactory. We have confidence in the trustworthiness of the salesman and the Group as a whole.
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A. A.
1 Mar 2023
Verified reviewOnline search was easy and clear. Excellent presentation of the cars and friendly interactions with staff. All in all, a relatively painless way of spending a sizeable chunk of money!
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A. A.
1 Mar 2023
Verified reviewExcellent, personable service.
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A. A.
1 Mar 2023
Verified reviewI'd definitely recommend Vertu Honda Stockton to friends and family because of my 5 star experience.
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A. A.
1 Mar 2023
Verified reviewExcellent service from start to finish.
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A. A.
28 Feb 2023
Verified reviewVery satisfied with the service I received.
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A. A.
28 Feb 2023
Verified reviewVery good, great service. I would recommend.
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A. A.
28 Feb 2023
Verified reviewVery knowledgeable, friendly and helpful service both pre and post purchase from Ryan and the team. Would highly recommend Bristol Street Motors at Orpington.
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A. A.
28 Feb 2023
Verified reviewExcellent
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A. A.
28 Feb 2023
Verified reviewvery friendly and professional staff
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A. A.
28 Feb 2023
Verified reviewI'd recommend Bristol Street Motors Ford Stoke to anyone because the sales staff are very helpful and honest. They genuinely will work out financial situations with you. Would recommended Bristol Street Stoke to anyone. I know it can be a scary game car shopping but the staff don't bother you unless you need help.
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A. A.
28 Feb 2023
Verified reviewBristol Street Motors were great from start to finish, promptly sending me a video of the car as soon as I raised an interest and answering all my questions through to completing the purchase of the car.
Reviews displayed in chronological order
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