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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was…"
Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was being done to complete my purchase. Great afterservice too.
Choice
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
"Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of…"
Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of staff is second to none.
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A. A.
4 Mar 2023
Verified reviewSuper fast process, needed a new car on finance as soon as possible and within a day we were collecting the keys and driving away. Even came to pick us up from our house to take us to the showroom and collect the car. Great service.
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A. A.
4 Mar 2023
Verified reviewAll round excellent experience
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A. A.
4 Mar 2023
Verified reviewVery good service would definitely recommend
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A. A.
4 Mar 2023
Verified reviewExcellent service throughout transaction. Can't recommend the company and staff I dealt with highly enough. Best dealership I've ever dealt with. Can't fault anything, nothing was too much trouble. Just an overall really good experience
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A. A.
4 Mar 2023
Verified reviewProfessional, efficient and friendly service
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A. A.
4 Mar 2023
Verified reviewexcellent
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A. A.
4 Mar 2023
Verified reviewvert friendly team
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A. A.
4 Mar 2023
Verified reviewGreat service great team and delivery. Highly recommend.
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A. A.
4 Mar 2023
Verified reviewGood service, I have bought my last 3 Honda cars from them
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A. A.
4 Mar 2023
Verified reviewVictpry was fabulpud
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A. A.
4 Mar 2023
Verified reviewI would recommend Vertu Land Rover Bolton to friends and family because the sales experience was the best I've ever had. I did look at the Lexus RX but was put off by the patronising and disinterested salesperson. David Partington couldn't have been more perfect. Really appreciated and will look to buy from him again.
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A. A.
4 Mar 2023
Verified reviewOutstanding customer service. Michael Riley in particular went well beyond expected levels of customer service and was a pleasure to do business with. Highly recommended.
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A. A.
3 Mar 2023
Verified reviewThe staff at Bristol Street Motors Hyundai Banbury were good because the sales person I spoke too was knowledge, helpful and kept in touch throughout the process.
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A. A.
3 Mar 2023
Verified reviewvery a very professional team
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A. A.
3 Mar 2023
Verified reviewA very positive experience. Amy and her colleagues were very welcoming and helpful
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A. A.
3 Mar 2023
Verified reviewBrilliant dealership as always best I have ever used will be back!
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A. A.
3 Mar 2023
Verified reviewfirst class, got the car we wanted, staff were more than helpful, nothing a problem
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A. A.
3 Mar 2023
Verified reviewThe staff at Bristol Street Motors Ford Morpeth were good because when I originally visited the dealership I was looking at options for my first car, I had very little knowledge when it came to cars and was not in a position to buy for a few months. I was impressed by the time Keiran took to find out what was important to me and what my options were including what would suit my needs the best, and he answered all my many questions! When I was finally ready to purchase a car I spoke to Keiran as I felt confident that he would find me my perfect first car which he did, a beautiful red fiesta which I love! It had everything I wanted from a car and throughout Keiran was professional, knowledgable, helpful and I would definitely contact Keiran and the company when purchasing any cars in the future.
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A. A.
3 Mar 2023
Verified reviewa quick and easy process by efficient and expert staff. hand over was a pleasant experience. informative and clearly explained process.
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A. A.
3 Mar 2023
Verified reviewGreat service from start to finish, Amber was brilliant
Reviews displayed in chronological order
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