Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was…"
Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was being done to complete my purchase. Great afterservice too.
Choice
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
"Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of…"
Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of staff is second to none.
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A. A.
7 Mar 2023
Verified reviewGreat ecperience start to finish, fair price and decent staff made it easy. Thank you so much
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A. A.
7 Mar 2023
Verified reviewOverall they were very good
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A. A.
7 Mar 2023
Verified reviewVery easy and professional from start to finish
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A. A.
7 Mar 2023
Verified reviewFriendly sales staff and helpful in dealing with some minor issues after purchase.
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A. A.
7 Mar 2023
Verified reviewFantastic was made very welcome staff offered Tea or Coffee offered to look around the showroom. Made me feel very welcome and at ease when talking about vehicles i was looking for. Richard was great and found the car i was looking for. Thank you Macklin Motors use are the best.
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A. A.
7 Mar 2023
Verified reviewExcellent and fantastic customer relations with clarity of explanation.
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A. A.
7 Mar 2023
Verified reviewVery professional and friendly staff.
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A. A.
7 Mar 2023
Verified reviewprofessional and friendly
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A. A.
7 Mar 2023
Verified reviewVery happy experience
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A. A.
7 Mar 2023
Verified reviewVery satisfied with the service from my arrival to the collection of my new car
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A. A.
7 Mar 2023
Verified reviewGreat, good choice of cars and friendly staff
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A. A.
7 Mar 2023
Verified reviewGood
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A. A.
6 Mar 2023
Verified reviewGreat experience with knowledgeable, helpful staff.
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A. A.
6 Mar 2023
Verified reviewExcellent
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A. A.
6 Mar 2023
Verified reviewKnowledgeable and friendly staff
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A. A.
5 Mar 2023
Verified reviewStaff were brilliant. Faye and Gareth Especially. Whole process was easy and up to a great standard. Would definitely recommend.
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A. A.
5 Mar 2023
Verified reviewSpot on
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A. A.
4 Mar 2023
Verified reviewfirst class
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A. A.
4 Mar 2023
Verified reviewVery helpful and friendly staff. They didn't have the one I wanted but shopped around for it and had it delivered. Great service.
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A. A.
4 Mar 2023
Verified reviewThe staff here at Bristol Street Motors are amazing! Thank you ever so much for getting hold of my perfect car! Faye and Gareth were brilliant through the entire process! They made sure to find me a car that suited all of my wants and needs and got it delivered quickly, ready for me to drive away! If I could give them an 11 out Of 10 I would, I will definitely be back here for my next car!!
Reviews displayed in chronological order