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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was…"
Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was being done to complete my purchase. Great afterservice too.
Choice
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
"Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of…"
Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of staff is second to none.
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Jenny astbury A.
5 Sept 2026
Verified reviewVertu Loughborough provided an excellent service. The whole experience was good, and the Sales person, Liam, excellent. Also they all made a fuss of my dog, Chip!
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Richard A.
5 Sept 2026
Verified reviewA very professional team. Showed concern throughtout. Never did the annoying hard sell that many such places do
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Jeff A.
5 Sept 2026
Verified reviewI'd definitely recommend Vertu Honda Bikes Grantham because it was made so easy and hassle free , Adam sorted everything no stress
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M. A.
5 Sept 2026
Verified reviewI would highly recommend Vertu Ford Wigan. They have a great range of cars to choose from, and the showroom is modern, clean and well presented, making it a really pleasant place to look around. The sales team are friendly, approachable and knowledgeable without being pushy, and they take the time to understand what you are looking for and answer any questions you have. The service team are equally helpful and professional, making the whole experience from buying the car through to aftersales care feel straightforward and well looked after. Overall, Vertu Ford Wigan has a great team, excellent customer service and a really good selection of vehicles. I would have no hesitation recommending them to anyone looking for a new or used Ford.
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S. A.
5 Sept 2026
Verified reviewBen Massey made the whole process of purchasing my car very very smooth and hassle free, would definitely recommend this dealership!
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Marie A.
5 Sept 2026
Verified reviewFound the perfect car for me online at Vertu Renault. Reserved it easily and arranged a viewing. Nathan was a very knowledgeable and friendly salesman and supported me through the test drive and sales process. Very easy and smooth process. Highly recommend.
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Dennis A.
5 Sept 2026
Verified reviewVery good experience and salesman Tim was so honest and helpful
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Louise A.
5 Sept 2026
Verified reviewExcellent dealership to deal with, very professional and well informed staff
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Wayne A.
5 Sept 2026
Verified reviewMike Davies went above and beyond in helping me buy the vehicle I was intersted in. Car was clean and well presented, although the only negative was having to replace the battery after 3 weeks of ownership and low oil level found after day 3 of ownership.
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Indy sandhu A.
5 Sept 2026
Verified reviewI found the whole experience easy to follow from viewing the GLC models on the website to booking the car for a test drive, reserving the car and finally completing the deal.
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Andrew hewston A.
5 Sept 2026
Verified reviewI would rate VERTU highly. Their range and quality of cars on the forecourt are extremely good. . Their salesmen are knowledgeable and patient without the dreaded pressure .They take the trouble to answer your questions so all in all, a good experience.
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John A.
5 Sept 2026
Verified reviewExcellent treatment from vertu . I'm really pleased with my car
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David A.
31 Aug 2026
Verified reviewThe whole process was both rapid and professionally handled
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Paul A.
31 Aug 2026
Verified reviewExcellent experience all round trustworthy and highly competent, thank you!
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Sarah dodgson A.
31 Aug 2026
Verified reviewAll were absolutely great, thank you.
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Christopher cousins A.
31 Aug 2026
Verified reviewVery easy to follow
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Loreen A.
31 Aug 2026
Verified reviewI received helpful guidance from the sales person for my first car ! Will definitely recommend it to friends and family and first time drivers !💯
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Lez kennedy A.
31 Aug 2026
Verified reviewrecommended garage, would buy from here again.
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David james buchan A.
31 Aug 2026
Verified reviewI have bought a number of cars, over the years from Vertu Motors and have always been treated respectfully, by a professional, knowledgeable staff. On the recent occasion I was not disappointed, The high standards that previously pertained were fully on display.
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Alyson A.
31 Aug 2026
Verified reviewMy experience at Vertu Land Rover Yeovil with the Sales Team was excellent. We had a few minor hick-ups, but overall I would highly recommend using the Sales Team. Excellent communication and friendly staff, making you most welcome. The vehicle was ready when they stated. Handover was pleasant, and the guys went through all the vehicle controls. Definitely use Vertu Land Rover at Yeovil - thank you - one happy customer.
Reviews displayed in chronological order
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